Risk, Control & Compliance Manager

Ikano Bank AB; Johor Bahru; On-site; MYR 180,000 - 300,000; Full time

Benefits offered by this job

15% store discount

Flexi benefits

Extended maternity/paternity leave

Loyalty and recognition programs

Job summary

IKEA Southeast Asia is seeking a senior professional to oversee safety, security, and compliance across store operations. You will integrate risk management into store processes, lead training, and drive a culture of safety and ethical behavior.

You will coordinate with the Emergency Response Team, manage incident investigations, and liaise with external agencies to ensure regulatory compliance. A strong background in health, safety and risk management is essential.

Qualifications

• Bachelor’s or Master’s degree in Occupational Health & Safety, Environmental Engineering, or related fields.
• At least 10 years in a similar/compliance role, with 3 years in a managerial capacity.
• Strong communication, leadership and problem-solving skills.
• Deep understanding of Occupational Health & Safety, risk assessment, safety systems and local regulations.
• Experience in incident investigations, fraud management, and crisis handling.

Responsibilities

• Oversee safety, security, and compliance of store operations.
• Lead integration of risk management frameworks into store processes and SOPs.
• Identify, assess, and address safety hazards and process gaps; implement preventive actions.
• Develop and deliver training materials on safety and risk management to staff and external partners.
• Coordinate with Emergency Response Team and lead crisis management efforts.
• Promote a safety-focused culture and educate on Ikano’s Code of Conduct, Anti-corruption & Bribery Policy and local regulations.
• Lead incident investigations and ensure compliance with audits and external reviews.
• Represent IKEA in communications with external agencies and regulators.

Skills

Leadership

Communication

Problem-solving

Education

Bachelor's or Master's degree in Occupational Health & Safety, Environmental Engineering, or related fields

Job description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.

We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.

Job Description

Reporting to the Store Business Navigation & Operations Manager, with a matrix reporting line to the Risk & Compliance Manager, Ikano Retail, you will oversee the safety, security, and compliance of our store operations. You will lead the integration of risk management frameworks into store processes, promoting a safety-focused culture while ensuring adherence to IKEA’s standards and local regulations.

Your Assignment

• Business Process Compliance: Work with stakeholders to ensure that store operations meet IKEA’s safety standards, and compliance with standard operating procedures (SOPs), local legislation, and regulatory requirements.
• Risk Assessment & Mitigation: Identify, assess, and address safety and security hazards, process gaps, and implement preventive and corrective actions to mitigate risks.
• Leadership in Safety & Security: Lead the development, implementation, and monitoring of safety operating procedures and systems that align with IKEA’s requirements and local legislation.
• Training & Development: Provide expertise on and develop training materials for co-workers and external partners to ensure adherence to safety and risk management protocols. Oversee ongoing training and audits related to safety and compliance.
• Emergency Response Management: Ensure readiness for emergency situations by coordinating with the store’s Emergency Response Team. Lead crisis management and emergency response efforts in alignment with the store’s plans.
• Risk & Compliance Culture: Promote a safety-focused culture by raising awareness and driving action throughout the store. Educate and empower co-workers and external service providers on Ikano’s Code of Conduct, Anti-corruption & Bribery Policy, operational procedures, and relevant local legislation related to health, safety, security and the environment, fostering a culture of transparency and ethical behavior.
• Audit & Incident Management: Lead incident investigations and work with relevant teams to resolve safety issues. Ensure compliance with internal and external audits (Sec Check, insurance reviews, Wecheck, etc.).
• External Agency Relations: Represent IKEA in communications with external agencies (e.g., Police, Fire Brigade, Security Services) and ensure ongoing compliance with regulatory changes and requirements.
• Fraud Prevention: Identify areas of potential fraud and

Qualifications

• You have a Bachelor's or Master’s degree in Occupational Health & Safety, Environmental Engineering, or related fields.
• You bring at least 10 years of experience in a similar or compliance role, including 3 years in a managerial capacity.
• You are passionate about people, safety, and creating a strong Risk & Compliance culture.
• You possess excellent communication, leadership, and problem-solving skills.
• You have a strong understanding of Occupational Health & Safety, risk assessment, safety systems (including fire and security), and local regulations.
• You are proficient in incident investigation, fraud management, and crisis handling.
• Experience in managing FCC and security guards.
• You demonstrate strong personal integrity and can work independently as well as collaboratively within a team.

Additional Information

Additional information

Working with us has its rewards

Wherever you work within IKEA Southeast Asia, you enjoy a wide range of benefits. Here are just some of them:

• Co-workers are our most values customers and are entitled to a 15% discount on any home furnishings and food sold in our stores, from the first day of work.
• We offer flexi benefits to cater our co-workers who are in different life stages with differing benefits needs. Within an annual Flexible Spending Account, co-workers can claim against dental, optical, fitness memberships or classes, vaccination or immunisation, non-insured outpatient medical expenses, health screenings, health supplements, IKEA purchases, health aid & equipment and mental health.
• We give mother four consecutive months of maternity leave and father receives four weeks of paid time off after a baby has arrived to help share the joys – and responsible – at home.
• We enjoy special occasions together and give tokens to mark birthdays, marriage, the arrival of a baby. We reward loyalty through our Long Service Awards.
• As home furnish experts, we take pride in providing inspiring workplaces that showcase IKEA products and crate a relaxed, open atmosphere where we work side by side.
• All co-workers may earn an annual financial reward when we meet our shared business objectives.