Communication & Interior Design Manager

Ikano-Retail; Johor Bahru; In loco; MYR 90.000 - 120.000; Tempo pieno

Descrizione del lavoro

IKEA Malaysia in Johor Bahru is seeking a dynamic leader to head theCom&In team and elevate in-store communication and range presentation. You will collaborate with the store leadership to grow home furnishing interest among customers and staff, ensuring the IKEA brand remains the leader in life at home.

You will lead workshops, plan seasonal calendars and recruit/develop a high-performing team while upholding IKEA values and standards. Weekend shifts and holidays may be required.

Competenze

• The IKEA values reflect personal values and guide daily decisions.
• Passion for fast-paced, future-oriented retailing and the IKEA range.
• Ability to develop people and grow personal competence for the organisation.
• Commitment to exceeding goals and improving ways of working.
• Willingness to work weekends, shift hours, and public holidays.
• Understanding of store layout, range presentation and communications.

Mansioni

• Lead and inspire the Com&In team to use IKEA knowledge to grow the business.
• Partner with the store manager to boost interest in home furnishing for all colleagues.
• Be the creative leader by initiating workshops to generate directions.
• Create and implement a store commercial calendar with the management team.
• Secure relevant range presentation, optimal layout and effective store communications.

Conoscenze

Leadership

Retail passion

People development

Customer experience

Strategic thinking

Descrizione del lavoro

Company Description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.

We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.

Job Description

About the job

To lead, develop and inspire the Com&In team and other functions in the store in increasing the home furnishing interest of the many people and creating demand for home furnishing solutions and know how in the local market. Accountable for the store layout, range presentation and store communication thereby contributing to positioning the IKEA brand as the leader in life at home.

Your assignment

• Lead and inspire the store Com&In team to use knowledge of IKEA home furnishing and people's life at home to grow the business.


• Partner with the store manager to stimulate and increase interest in home furnishing for all co-workers in the store.


• Be the creative leader by initiating and facilitating workshops to generate creative directions.


• Secure vitality and seasonality in the store by creating and implementing a store commercial calendar together with the store management team.


• Lead the store Com&In team in securing relevant and inspiring range presentation solutions, an optimal store layout and effective and efficient store communication that builds the IKEA Brand and distances IKEA retailers from the competition.


• Secure that the store commercial team has the right understanding of store layout, range presentation and store communication thereby contributing to the work method for range presentation.


• Contribute with knowledge of people's life at home and consumer shopping behaviour in the creation and implementation of the store business plan.


• Based on the national competence development plan, identify current and future business needs in order to recruit, develop and retain a high-performing and passionate store Com&In team.


• Lead and challenge the Com&In team to constantly take actions that exploit commercial opportunities both in the short- and long term.


• I secure that purchasing in my function is made according to the principles defined in the Procurement Policy: -Operational participation in procurement projects.

Qualifications

• The IKEA values truly reflect personal values.


• A passion for fast-paced, future-oriented retailing and the IKEA range.


• Provide home furnishing and store solutions that improve people’s life at home and exceed visitors' shopping experience.


• Passionate about developing people as well as growing personal competence and using this to benefit the IKEA organisation.


• Driven to exceed goals and improve ways of working by helping the team to achieve goals and develop. Willing to work on the weekend, shift hours, and public holidays.


• Home furnishing the IKEA way (living situations, style groups, store communication, furnish with light).


• Range presentation the IKEA way (layout as a commercial tool, store media, display techniques). Understand life at home in the local market and the outcome of market research, e.g. IKEA Customer Satisfaction Survey, IKEA Brand Capital.


• Understand trends that influence home furnishing. Work method for presenting the range the IKEA way. Understand the IKEA Concept and IKEA Brand objectives.


• IKEA mechanical sales system. IKEA strategic landscape, global tools and solutions.


• Understand how to lead creative processes and build business competence through recruitment, competence development, retention and succession.


• IWay training and procurement training.


• Ability to combine and identify commercial, aesthetic and practical skills.


• Ability to create a trustful and creative environment.


• Good analytical and strategic skills, including the ability to steer the store business over the short-, mid- and long term.


• position is offered on local employment terms and does not include relocation support.


• Willing to work on weekends, shift hours and public holidays.