Facilities Helpdesk & Contract Support Coordinator

CBRE Asia Pacific; Petaling Jaya; On-site; MYR 56,000 - 100,000; Full time

Job summary

CBRE Asia Pacific is seeking a Facilities Coordinator in Petaling Jaya. You will work with clients, vendors and contractors to ensure that facility tasks and work orders are completed efficiently. This role supports Property Managers with repairs and investment plans, within the GWS Segment.

You will handle inquiries, collect work orders, and maintain documentation while following established procedures. Strong communication, organizational and MS Office skills are essential for success in this

Qualifications

• Min Degree in Engineering / Facilities Management with at least 2 years of job-related experience in facilities industry.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.
• Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups.

Responsibilities

• Work with landlords, tenants, and service providers to ensure procedures, policies, and reporting formats are followed.
• Acknowledge client inquiries and collect work orders.
• Collect information reports to determine performance and progress status.
• File work orders, proposals, department files, and other vendor paperwork.
• Monitor activities outside the building, including waste disposal and recycling.
• Follow instructions, short correspondence, and memos and ask clarifying questions.
• Respond to common inquiries or complaints from clients, co-workers, and supervisors.
• Apply existing procedures to solve straightforward problems with limited discretion.
• Delineate duties and tasks described by defined methods and processes.
• Deliver output by following defined procedures under close supervision.

Skills

Communication skills

Organizational skills

Basic math skills

Education

Degree in Engineering / Facilities Management

Tools

Microsoft Office Suite

Job description

CBRE Asia Pacific is seeking a Facilities Coordinator in Petaling Jaya. You will work with clients, vendors and contractors to ensure that facility tasks and work orders are completed efficiently. This role supports Property Managers with repairs and investment plans, within the GWS Segment.

You will handle inquiries, collect work orders, and maintain documentation while following established procedures. Strong communication, organizational and MS Office skills are essential for success in this