F&B Shift Leader — Coffee Brand (Fast-Paced)

CGP Personnel; Sepang; On-site; MYR 26,000 - 28,000; Full time

Benefits offered by this job

14 days AL

Medical claim

Staff discount

Staff meal

Job summary

Cornerstone Global Partners Pte Ltd, KLIA 2, is seeking a Shift Leader (F&B) for a renowned coffee brand. This full-time role oversees daily operations, leads a small team on rotating shifts, and ensures top service standards, food quality, and beverage preparation.

The ideal candidate has 2–3 years in F&B or retail with supervisory experience, strong leadership, and excellent communication. Benefits include 14 days AL, medical claim, staff discount, and staff meals.

Qualifications

• 2–3 years in F&B, QSR or retail with supervisory exposure.
• Strong leadership and people-management skills.
• Excellent customer service and communication abilities.

Responsibilities

• Lead and supervise the team during assigned shifts to ensure smooth daily operations.
• Delegate tasks and provide guidance to team members to maintain service and operational standards.
• Deliver excellent customer service and handle inquiries or complaints professionally.
• Ensure food quality (freshly baked donuts and sandwiches), beverage preparation and store cleanliness meet standards.
• Support store opening and closing procedures, cash handling and daily checks.
• Monitor stock levels and assist with inventory management.
• Coach, motivate and provide on-the-job training to team members.
• Assist the Store Manager in achieving sales, productivity and targets.
• Ensure compliance with SOPs, food safety and hygiene standards.
• Prepare smooth shift handovers and report issues.

Skills

Leadership

People management

Customer service

Communication

Multitasking

Team supervision

Job description

Cornerstone Global Partners Pte Ltd, KLIA 2, is seeking a Shift Leader (F&B) for a renowned coffee brand. This full-time role oversees daily operations, leads a small team on rotating shifts, and ensures top service standards, food quality, and beverage preparation.

The ideal candidate has 2–3 years in F&B or retail with supervisory experience, strong leadership, and excellent communication. Benefits include 14 days AL, medical claim, staff discount, and staff meals.