F&B Operations Lead — Travel & Service

SEN KEE FOOD TRADING SDN. BHD.; Penang; On-site; MYR 30,000 - 36,000; Full time

Benefits offered by this job

Incentives

Birthday gift

Staff meals

Uniforms

Overtime pay

Training provided

Promotions

Job summary

SEN KEE FOOD TRADING SDN. BHD. is seeking a dynamic individual for an active F&B operations role. You will oversee day-to-day operations, ensure quality food preparation, and deliver excellent customer service across multiple outlets, with travel between KL and other outlets as scheduled.

Ideal candidates have a Diploma, 1 year in F&B, strong leadership, and multilingual communication. You will join a fast-paced team with incentives for strong performance and opportunities for growth.

Qualifications

• Possess at least a Diploma in any field.
• Strong background in F&B line.
• A team player with leadership skills, independent and pleasant personality.
• Maturity to deal with all staff and customers in professional way.
• Good attitude with detail-oriented and serious person.
• Good command of verbal and written English, Bahasa Malaysia and Mandarin.
• Possess own transport for work.
• Able to work in long hours & travel within states.
• Able to get incentive if achieve good performance.

Responsibilities

• Ensure day to day operations and food preparation are carried smoothly according to company SOP.
• Provide good quality service to customers.
• Keep kitchen and sitting area conducive, safe and comfortable.
• Collaborate with management and AEON management.
• Keep work area clean and organized.
• Manage and monitor staff productivity and performance.
• Perform other job-related duties as assigned.
• Ensure sales & stock analysis is tallied daily.
• Ensure all raw materials are of good quality before serving.
• Record and update halal matters (pest control & audit).
• Assist food safety audit and halal department.
• Attend to customer complaints and feedback to ensure satisfaction.
• Work according to shift.
• Travel outlet to outlet based on schedule.
• Cover local & outstation outlets.

Skills

Leadership

Team player

Communication

English

Bahasa Malaysia

Mandarin

Detail-oriented

Education

Diploma

Job description

SEN KEE FOOD TRADING SDN. BHD. is seeking a dynamic individual for an active F&B operations role. You will oversee day-to-day operations, ensure quality food preparation, and deliver excellent customer service across multiple outlets, with travel between KL and other outlets as scheduled.

Ideal candidates have a Diploma, 1 year in F&B, strong leadership, and multilingual communication. You will join a fast-paced team with incentives for strong performance and opportunities for growth.