F&B Operations Lead — Travel & Growth with Incentives

SEN KEE FOOD TRADING SDN. BHD.; Kuala Lumpur; On-site; MYR 30,000 - 36,000; Full time

Benefits offered by this job

OT/allowances

Incentive programs

Birthday gift

Staff meals

Uniform provided

EPF SOCSO EIS

Overtime pay

Training provided

Promotions

Job summary

SEN KEE FOOD TRADING SDN. BHD. is seeking a dynamic individual to manage daily F&B operations in Kuala Lumpur, ensuring top-notch food preparation, service, and safety. The role requires leadership, teamwork, and strong customer focus to drive performance across multiple outlets.

Candidate must have a Diploma or at least 1 year in F&B, with fluency in English, Bahasa Malaysia, and Mandarin. Willingness to travel and long hours is expected; incentives and progression opportunities are offered.

Qualifications

• Diploma in any field or 1 year of related F&B experience.
• Strong background in F&B operations and service.
• Leadership skills with ability to guide a team.
• Mature approach when dealing with staff and customers.
• Positive attitude, detail-oriented and reliable.
• Good command of English, Bahasa Malaysia and Mandarin.
• Own transport for work and willing to travel.
• Able to work long hours and travel between states.

Responsibilities

• Ensure day-to-day operations and food prep align with company SOP.
• Provide high-quality customer service.
• Maintain conducive, safe, and clean kitchen and seating areas.
• Collaborate with management and AEON management.
• Keep work area clean and organized; monitor staff productivity.
• Perform other duties as assigned and monitor sales and stock daily.
• Record and update halal-related matters (pest control & audit).
• Assist with food safety audits and halal department tasks.
• Address customer complaints to ensure satisfaction.
• Work per shift pattern; travel to outlets as scheduled.
• Cover local and outstation outlets; base in KL outlet.

Skills

F&B experience

Leadership

Team leadership

Customer service

Communication

Education

Diploma

Job description

SEN KEE FOOD TRADING SDN. BHD. is seeking a dynamic individual to manage daily F&B operations in Kuala Lumpur, ensuring top-notch food preparation, service, and safety. The role requires leadership, teamwork, and strong customer focus to drive performance across multiple outlets.

Candidate must have a Diploma or at least 1 year in F&B, with fluency in English, Bahasa Malaysia, and Mandarin. Willingness to travel and long hours is expected; incentives and progression opportunities are offered.