F&B Operations Lead - Senior Supervisor

Kundasang Aquafarm; Kundasang; Presencial; MYR 50.000 - 73.000; Jornada completa

Descripción de la vacante

Kundasang Aquafarm seeks a Senior Supervisor F&B to oversee the daily operations of the Food & Beverage department, ensuring smooth service delivery and customer satisfaction. You will supervise and guide F&B staff, arrange schedules, and uphold hygiene and SOP standards in a dynamic setting.

The role requires leadership, 2–3 years in F&B operations, and strong communication skills to ensure exceptional guest experiences while managing costs and inventory. Weekend and holiday shifts are expected.

Formación

• Diploma or certificate in Hotel Management, F&B, Hospitality or related field.
• Experience leading F&B teams and managing staff is preferred.
• Strong communication and customer service skills are essential.

Responsabilidades

• Oversee daily operations of the F&B department.
• Ensure smooth operations and high-quality customer service.
• Supervise, guide and monitor performance of F&B staff.
• Arrange work schedules and ensure adequate workforce.
• Maintain hygiene standards, food safety and SOP compliance.
• Handle customer complaints professionally.
• Monitor stock of food, beverages and equipment.
• Help control operational costs and wastage.
• Provide operational reports to management.

Conocimientos

Leadership

Staff management

Communication

Customer service

Educación

Diploma/Certificate in Hotel Management/F&B/Hospitality

Descripción del empleo

Kundasang Aquafarm seeks a Senior Supervisor F&B to oversee the daily operations of the Food & Beverage department, ensuring smooth service delivery and customer satisfaction. You will supervise and guide F&B staff, arrange schedules, and uphold hygiene and SOP standards in a dynamic setting.

The role requires leadership, 2–3 years in F&B operations, and strong communication skills to ensure exceptional guest experiences while managing costs and inventory. Weekend and holiday shifts are expected.