F&B & Banquet Supervisor: Lead Service Excellence

PLENITUDE IPOH SDN. BHD.; Ipoh; On-site; MYR 22,000 - 40,000; Full time

Job summary

PLENITUDE IPOH SDN. BHD. is seeking a Food & Beverage Supervisor to oversee daily F&B outlet and banquet operations in Ipoh. You will supervise service staff, ensure guest satisfaction, and coordinate banquet setups with attention to hygiene and safety standards.

The role requires 1–2 years in F&B or hotel ops, good communication, and the ability to work shifts, including weekends and holidays. Join a team focused on service excellence and guest experience in a dynamic environment.

Qualifications

• Minimum 1–2 years of experience in F&B service or hotel operations.
• Experience in outlet and banquet operations is an advantage.
• Good communication and leadership skills.
• Customer-oriented, responsible, and able to work independently.
• Willing to work shifts, weekends, and public holidays.
• Able to work well under pressure and as part of a team.

Responsibilities

• Oversee daily operations of F&B outlet and banquet functions.
• Supervise and guide service staff to ensure smooth operations.
• Ensure excellent guest service and handle guest feedback or complaints professionally.
• Coordinate banquet setup, service, and event arrangements.
• Monitor staff attendance, grooming, cleanliness, and service standards.
• Ensure compliance with food safety, hygiene, and hotel operating procedures.
• Assist with stock control and daily operational reports.
• Perform other duties as assigned by management.

Skills

Good communication

Leadership

Customer oriented

Teamwork

Work well under pressure

Job description

PLENITUDE IPOH SDN. BHD. is seeking a Food & Beverage Supervisor to oversee daily F&B outlet and banquet operations in Ipoh. You will supervise service staff, ensure guest satisfaction, and coordinate banquet setups with attention to hygiene and safety standards.

The role requires 1–2 years in F&B or hotel ops, good communication, and the ability to work shifts, including weekends and holidays. Join a team focused on service excellence and guest experience in a dynamic environment.