Export Sales Manager

Maica Laminates Sdn Bhd; Kulim; On-site; MYR 180,000 - 260,000; Full time

Benefits offered by this job

Optical & Dental

Medical Benefits

Group Hospitalisation & Surgical Insur

Learning & Development

Career Development

Safety & Health

Social Events

Work-life fit

Job summary

Maica Laminates Sdn Bhd is seeking an Export Sales Manager to steer international sales strategy, manage overseas client relationships, and ensure seamless export operations. The role requires travel to engage customers and identify growth opportunities.

You will develop strategies to reach targets, collaborate with production, logistics and marketing, and present forecasts to management. A hands-on leader with 5+ years in export sales, ideally in building materials, is preferred.

Qualifications

• Degree in Marketing, Business Administration, International Business, or equivalent.
• Minimum 5 years of experience in business development or export sales.
• Experience in building materials / laminates is an added advantage.
• Proficient in Microsoft Office and CRM systems.
• Strong negotiation, presentation, and communication skills.
• Familiarity with export regulations and documentation processes.
• Willingness to travel extensively.

Responsibilities

• Develop and implement sales strategies to achieve company sales targets in the export market.
• Respond promptly to export customer inquiries and follow up regularly with existing customers to secure repeat business.
• Build and maintain strong relationships with export customers.
• Represent the company at industry events, trade shows, and conferences.
• Prepare monthly sales reports, including performance analysis, customer feedback, and market trends.
• Track and report on sales performance to senior management.
• Lead efforts to enter new markets and expand the customer base.
• Collaborate with production, logistics, and marketing teams.
• Provide guidance and mentoring to export sales team members.
• Negotiate pricing and discounts within approved limits.

Skills

Negotiation

Presentation

Communication

Business acumen

Travel adaptability

Independent

Proactive

Results-driven

Education

Bachelor’s degree or higher in Marketing

Business Administration

International Business

Tools

CRM systems

Microsoft Office

Job description

The Export Sales Manager is responsible for driving the international sales strategy, managing relationships with overseas clients, and ensuring the smooth execution of export operations. This role is critical to expanding the company’s footprint in global markets, identifying growth opportunities, achieving sales targets.

The Export Sales Manager must be highly adaptable and willing to travel extensively to engage with customers, build business relationships and seize new opportunities.

Sales Operations & Target Achievement

Develop and implement sales strategies to achieve company sales targets in the export market.

Respond promptly to export customer inquiries and follow up regularly with existing customers to secure repeat business and address any concerns.

Customer Management

Build and maintain strong relationships with export customers, ensuring excellent customer service and satisfaction.

Actively communicate with customers through various channels, including emails, calls, newsletters, and updates.

Conduct regular market visits and attend customer meetings to strengthen relationships and gain insights into customer needs.

Market Expansion & Opportunity Development

Lead efforts to enter new markets, expand existing customer base, and increase market share.

Represent Company at industry events, trade shows, and conferences to promote the company's brand and products while exploring new business opportunities.

Prepare monthly sales reports, including sales performance analysis, customer feedback, and market trends.

Track and report on sales performance, providing regular updates to senior management.

Analyze sales data to identify trends, opportunities, and areas for improvement.

Prepare and present sales forecasts, budgets, and performance reports.

Cross-functional Collaboration

Work closely with the production and logistics teams to ensure smooth and timely delivery of export orders.

Collaborate with the marketing team to develop promotional materials and campaigns tailored to export markets.

Support product development and specification efforts by sharing customer requirements and market trends.

Team Coordination

Partner with Business Development Manager to align export sales strategies with overall company goals.

Provide guidance and mentoring to sales team members, sharing insights and best practices for managing export sales.

Market Awareness & Competitive Analysis

Stay updated on market trends, competitor activities, and customer preferences in the export regions.

Share insights with the management team to inform strategic decision-making.

Other Responsibilities

Conduct product presentations and training sessions for export customers and distributors.

Adhere to company policies and guidelines while ensuring compliance with export regulations.

Perform other duties as assigned by the Management.

Authority

Authorize discounts within company-approved schemes for export customers within approved limits.

Negotiate pricing and terms for export contracts, subject to management approval.

Education Background

Required: Degree in Marketing, Business Administration, International Business, or equivalent

Preferred: Additional certification or training in export management or international trade.

Experience

Minimum 5 years of experience in business development or export sales

Experience in building materials / laminates industry is an added advantage

Proven track record of managing and growing export markets.

Skills

Proficient in Microsoft Office tools and CRM systems.

Strong negotiation, presentation, and communication skills.

Familiarity with export regulations and documentation processes.

High level of business acumen and understanding of global markets.

Independent, proactive, results driven and capable of working in a fast-paced environment.

Adaptable and able to travel extensively to meet business needs.

Perks and benefits

• Optical & Dental


• Medical Benefits


• Group Hospitalisation & Surgical Insurance


• Learning & Development


• Career Development


• Safety & Health


• Social Events


• Work-life fit

Maica, the first manufacturing of High-pressure Laminate in South Asia and Compact Lamination in Malaysia. We specialize in manufacturing, delivering exceptional support to our customers. By selecting the finest raw materials and leveraging our advanced R&D technology, we ensure our products meet the stringent to Japanese International Standard (JIS K6902) and European Standard EN438. With MAICA, you can trust in our commitment to delivering consistent quality worldwide under our \"1 Brand 1 Quality\" promise.

Maica, the first manufacturing of High-pressure Laminate in South Asia and Compact Lamination in Malaysia. We specialize in manufacturing, delivering exceptional support to our customers. By selecting the finest raw materials and leveraging our advanced R&D technology, we ensure our products meet the stringent to Japanese International Standard (JIS K6902) and European Standard EN438. With MAICA, you can trust in our commitment to delivering consistent quality worldwide under our \"1 Brand 1 Quality\" promise.