Export Sales Executive

Reeracoen Recruitment; Seberang Perai; On-site; MYR 50,000 - 80,000; Full time

Job summary

Jora Malaysia is seeking a detail-oriented Export Sales Executive to support the sales team in Penang. The role focuses on managing sales documentation, coordinating customer orders, and ensuring timely delivery while liaising with customers and suppliers.

The Sales Coordinator will also support the Director by overseeing customer sales orders when needed. You'll collaborate with warehouse, logistics, and finance teams to maintain accurate records, prepare quotations, and assist with ad-hoc

Responsibilities

• Process and follow up on customer sales orders accurately and promptly.
• Monitor order progress and ensure timely delivery to customers.
• Communicate with customers on order status, product availability, and delivery arrangements.
• Coordinate closely with warehouse/logistics teams to confirm stock levels and shipping schedules.
• Maintain sales documentation (quotations, invoices, delivery orders) and file properly.

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

We are looking for a detail-oriented and proactive Export Sales Executive to support the sales team and ensure smooth day-to-day operations. This role involves managing sales documentation, coordinating customer orders, liaising with customers and suppliers, and ensuring timely delivery. The sales coordinator will also provide support to the Director by overseeing customer sales orders when he is not available.

Key Responsibilities

• Sales Order Coordination
  • Process and follow up on customer sales orders accurately and promptly.
  • Monitor order progress and ensure timely delivery to customers.
  • Communicate with customers on order status, product availability, and delivery arrangements.
  • Coordinate closely with warehouse/logistics teams to confirm stock levels and shipping schedules.
  • Ensure all sales documentation (quotation, invoice, DO) is properly prepared and filed.
• Customer Communication & Support
  • Handle general customer enquiries related to pricing, lead time, product info, and order updates.
  • Maintain strong, professional communication with customers to ensure satisfaction.
  • Resolve minor customer issues and more complex matters to the Sales Director.
• Purchase Order & Supplier Coordination
  • Create purchase orders and follow up with suppliers on delivery timelines.
  • Track incoming stock, update internal teams, and ensure proper documentation.
  • Assist in basic supplier communication regarding pricing, stock status, and product lead times.
• Sales Administration & Reporting
  • Maintain accurate records in the sales database/ERP system.
  • Prepare weekly and monthly sales reports for management.
  • Support the sales team with administrative tasks such as preparing quotations, agreements, and sales kits.
• Internal Team Coordination
  • Work closely with sales, warehouse, finance, and management teams to support overall operations.
  • Assist with ad-hoc tasks assigned by the Director or sales team.