Export Sales & Business Development Specialist (International Markets)

BERJAYA CKE GROUP; Kuala Lumpur; On-site; MYR 45,000 - 56,000; Full time

Job summary

Berjaya CKE International Sdn. Bhd. is seeking a driven Export Sales & Business Development Specialist to grow international markets, secure new customers and opportunities, and strengthen relationships with overseas distributors and partners. Based at our corporate office in Kuala Lumpur.

You will manage quotations, negotiate terms, and coordinate export orders from order confirmation to delivery, while traveling overseas for exhibitions and market development.

Qualifications

• Bachelor’s degree in business-related field (see above).
• Experience in export sales, international business development, B2B sales or overseas market development.
• Knowledge of export documentation, Incoterms and international payment terms.
• Proficient in English with strong communication and negotiation skills.

Responsibilities

• Develop new customers, distributors and project opportunities in international markets.
• Negotiate pricing, delivery terms and commercial offers.
• Coordinate export orders from confirmation to shipment and delivery.
• Represent Berjaya CKE in overseas exhibitions, customer visits and business meetings.

Skills

Export sales

Negotiation

Relationship management

Communication

Education

Bachelor’s Degree in Business Administration, Marketing, International Business, Engineering

Tools

ERP and CRM systems

Microsoft Office

Job description

Export Sales & Business Development Specialist (International Markets)

Export Sales & Business Development Specialist (International Markets)

Job Status: Permanent Position - 5-Day Working (Monday ~ Friday)

Basic Salary: RM4,000 ~ RM5,000 + Sales Commission

Build Markets. Develop Partnerships. Grow Internationally.

Berjaya CKE International Sdn. Bhd. is looking for a driven and commercially minded Export Sales & Business Development Specialist (International Markets) to join our Sales & Operations – Export Division.

Based at our Corporate Office in Wisma CKE, Cheras, you will play an important role in growing our international business by developing new overseas markets, securing new customers and business opportunities, and strengthening relationships with existing distributors, dealers and customers.

This role is ideal for a B2B sales professional who enjoys developing new markets, building international business relationships, commercial negotiation and turning opportunities into sales.

What You’ll Be Doing:

1. International Market & Business Development

Develop new customers, distributors, dealers and project opportunities across assigned international markets.

Identify and pursue new countries, market segments and business opportunities to expand the Company's international presence.

Build and maintain strong relationships with existing overseas customers, distributors, dealers and business partners.

Develop an active pipeline of prospects, projects and potential business opportunities.

Conduct market research to understand customer requirements, competitor activities, pricing trends and emerging opportunities.

Support the development and execution of market-entry and business-development plans for assigned countries and territories.

Achieve assigned monthly and annual export sales targets.

2. Customer & Commercial Management

Manage overseas customer enquiries and prepare quotations, pricing proposals, product presentations and commercial offers.

Follow up proactively on enquiries, quotations, projects and purchase orders to maximise sales conversion.

Negotiate pricing, payment terms, delivery schedules and other commercial terms.

Understand customers' business and project requirements and recommend suitable product solutions.

Maintain regular communication with overseas customers and business partners to strengthen long-term relationships.

Monitor customer accounts and follow up on outstanding payments according to agreed credit terms.

Coordinate after-sales matters and assist in resolving customer complaints or product-related issues.

Work closely with Production, Purchasing, Warehouse, Finance and Logistics teams to ensure smooth order fulfilment.

Coordinate export orders from order confirmation through production, shipment and delivery.

Monitor order progress and proactively address issues that may affect customers or delivery schedules.

Ensure export transactions comply with Company procedures and relevant international trade requirements.

Maintain accurate customer, quotation, order and sales information in the Company's ERP and/or CRM systems.

4. Overseas Market Development & Customer Engagement

Participate in overseas exhibitions, trade shows, customer visits, business meetings and product presentations.

Conduct customer and distributor visits to identify opportunities and strengthen business relationships.

Identify potential distributors, dealers, project customers and strategic partners in targeted markets.

Gather market intelligence and provide recommendations on market opportunities, competitor activities and potential risks.

Represent the Company professionally when engaging with international customers and business partners.

Prepare sales forecasts, business-development plans, market reports and customer visit reports.

Monitor sales performance against targets and identify gaps and opportunities for improvement.

Maintain and regularly update the sales pipeline for prospects, quotations and projects.

Track quotation status and conversion progress to ensure timely follow-up.

Provide Management with regular updates on market developments, customer activities and key business opportunities.

What We’re Looking For:

Bachelor’s Degree in Business Administration, Marketing, International Business, Engineering or a related discipline.

Relevant experience in export sales, international business development, B2B sales, key account management or overseas market development.

Experience in commercial kitchen equipment, refrigeration, foodservice equipment, industrial equipment, machinery or other technical products will be an added advantage.

Good command of written and spoken English, as the role requires regular communication with international customers and business partners.

Strong communication, negotiation, presentation and relationship-management skills.

Commercially driven with a strong interest in developing new markets and securing new business.

Proactive and persistent in following up on leads, quotations and business opportunities.

Able to work independently, take ownership and manage multiple international customers and opportunities.

Results-oriented with a strong sales and business-development mindset.

Willing and able to travel overseas for customer visits, exhibitions, trade shows and market-development activities.

Proficient in Microsoft Office; experience with ERP and/or CRM systems will be an advantage.

Knowledge of export documentation, shipping procedures, Incoterms and international payment terms will be an added advantage.

Key Performance Indicators (KPIs):

Success in this role will primarily be measured through:

Achievement of assigned monthly and annual export sales targets.

Sales growth within assigned international markets.

Development of new markets and business opportunities.

Number of new customers, distributors and confirmed orders secured.

Customer retention and repeat-order performance.

Conversion and timely follow-up of quotations and sales opportunities.

Accuracy of sales forecasts, pipelines and market reports.

Collection of customer payments within agreed credit terms.

This is more than an export coordination role.

You will have the opportunity to be directly involved in international market development, B2B sales and business expansion, working with overseas customers, distributors, dealers and business partners across different markets.

As part of our Sales & Operations – Export Division, you will gain broad exposure to international business while playing a direct role in developing new markets and expanding Berjaya CKE's overseas presence.

In addition to a competitive basic salary, this position is entitled to sales commission, providing additional earning opportunities based on sales performance and achievement.

If you are commercially driven, enjoy building business relationships and are excited by the opportunity to develop markets beyond Malaysia, we would like to hear from you.

Join us and build your career in international sales and business development with Berjaya CKE.