Export Sales Executive

ISDMeditech Sdn. Bhd.; Shah Alam; On-site; MYR 67,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Good fringe benefits

On the job training

Job summary

ISDMeditech Sdn. Bhd. is seeking an Export Sales Executive to drive international and export sales initiatives. You will manage the full sales cycle from lead generation to closing, build strong relationships with overseas customers and distributors, and coordinate export shipments and documentation.

The role requires a Bachelor’s or Diploma in business-related fields and a minimum of 3 years’ export sales experience. Travel to international markets may be required.

Qualifications

• Bachelor's Degree or Diploma in Business Administration, Marketing, Business Management or relevant qualification.
• Minimum 3 years working experience in export sales, international sales, business development, sales/marketing environment, medical devices, or related field.
• Knowledge of export procedures, international trade practices, shipping documentation, and logistics coordination is an added advantage.
• Knowledge of Incoterms and international payment terms is an added advantage.
• Good command of written and spoken English.

Responsibilities

• Generate and develop both inbound and outbound international and export new business opportunities.
• Identify, develop, and maintain relationships with overseas customers, distributors, agents, and business partners.
• Manage the sales process from lead generation to closing deals, including quotations, negotiations, order confirmation, and follow-up with international customers.
• Prepare and deliver presentations, proposals, quotations, and sales contracts.
• Coordinate export orders with internal departments to ensure timely order fulfilment.
• Prepare and manage export-related documentation (invoices, packing lists, shipping docs, certificates).
• Coordinate with freight forwarders, logistics providers, and overseas customers to monitor shipments and ensure on-time delivery.
• Attend international exhibitions, trade shows, customer meetings, and business development activities when required.

Skills

Goal-oriented

Interpersonal skills

Communication skills

English proficiency

Education

Bachelor's or Diploma in Business/Marketing/Management

Job description

Our Company has a strict Zero Recruitment policy. This means that candidates and prospective employees will not be required to make any payment at any stage of the recruitment or hiring process.

About the role

A Export Sales Executive role responsible for the generation and development of international and export sales opportunities, managing the sales process from lead generation to closing deals, developing overseas customer and distributor relationships, and maintaining positive customer relationships. The role will be responsible for expanding the company's presence in international markets and supporting export business development.

Key responsibilities

Generate and develop both inbound and outbound international and export new business opportunities.

Identify, develop, and maintain relationships with overseas customers, distributors, agents, and business partners.

Actively and successfully manage the sales process, from lead generation to closing deals, including quotations, negotiations, order confirmation, and follow-up with international customers.

Understand customer needs through effective questioning and listening.

Prepare and deliver presentations, proposals, quotations, and sales contracts.

Resolve customer complaints promptly and ensure customer satisfaction.

Collect payments from customers and ensure timely processing.

Respond to tenders and requests for information promptly and effectively.

Stay proactive and responsive to prospective customers' inquiries and needs, including overseas customer enquiries across different time zones when required.

Monitor and follow up on customer payments to ensure timely collection.

Process sales orders accurately and efficiently.

Coordinate export orders with internal departments, including production, logistics, warehouse, and supply chain teams, to ensure timely order fulfilment.

Prepare and manage export-related documentation, including commercial invoices, packing lists, shipping documents, certificates, and other relevant documents.

Coordinate with freight forwarders, logistics providers, and overseas customers to monitor international shipments and ensure timely delivery.

Develop new international markets and identify opportunities to expand the company's export customer base.

Monitor market trends, competitor activities, and business opportunities within assigned international markets.

Attend international exhibitions, trade shows, customer meetings, and business development activities when required.

About you

Bachelor's Degree or Diploma in Business Administration, Marketing, Business Management or relevant qualification.

Minimum 3 years of working experience in export sales, international sales, business development, sales / marketing environment, medical devices, or in a related field.

Knowledge / Experience of medical sales will be added advantage.

Preferably in the manufacturing industry will be added advantage.

Experience in managing overseas customers, distributors, agents, or international accounts will be an added advantage.

Knowledge of export procedures, international trade practices, shipping documentation, and logistics coordination will be an added advantage.

Knowledge of Incoterms and international payment terms will be an added advantage.

Goal-oriented with good interpersonal and communication skills.

Strong work ethics with high level of professionalism and integrity.

Knowledge in Sales / Material Forecasting and Supply Chain Management.

Knowledge in Sales / Marketing documentations and procedures.

Knowledge of office procedures and technology.

Product and technical knowledge.

Good command of written and spoken English. Additional language skills will be an added advantage.

Willingness to travel internationally for customer visits, exhibitions, and business development activities when required.

Undertake other special assignments, ad-hoc job / project as and when required by the Management / superior from time to time.

• Competitive salary, good fringe benefits, on the job training as well as excellent career progression.

Confidentiality assured.