Export Logistics Coordinator Intern

PSA BDP; Seberang Perai; On-site; MYR 33,480 - 58,032; Full time

Job summary

PSA BDP in Malaysia seeks an Export Order Processor to handle end-to-end order processing, booking with carriers, and coordination with pricing and forwarding teams. You will ensure timely updates, document handling, and KPI-driven delivery.

The role requires a Diploma or degree in Supply Chain/Logistics and 1–3 years in freight forwarding, with strong multitasking and teamwork abilities. Valid working hours and collaboration with HOD are essential.

Qualifications

• Diploma/Degree in Supply Chain/Logistics Management or equivalent background.
• 1-3 years’ experience in freight forwarding industry, preferably export department.
• Able to multitask and stay back if unable to complete jobs within working hours.
• Able to work as a team and follow team lead’s instructions.
• Able to monitor work status after working hours if required.

Responsibilities

• Acknowledge email within the same day or after next morning for email received after working hours.
• Update new order in tracker/system on the same day order receive and place booking with carrier based on contract/routing guide shared by pricing department.
• Orders received more than 30 days from PGI/cargo ready date, to follow up on schedule and rates availability with HOD/pricing department.
• Release booking to customer within 1 work day for orders PGI less than 30 days and monitor closely for orders with PGI more than 30 days which booking to release within the KPI.
• Arrange truck/container with transporter based on free time at least 10 days from empty turn in date to avoid overbook situation.
• Monitor empty turn in and laden out closely and follow up for shipping document from customer for custom for declaration, clearance & SI submission to carrier.
• Perform pre-advice and check port system for clearance status from both forwarding and carrier.
• SI submission to carrier 3 work days from ETD or to follow SI cut-off to avoid shut out case.
• Share draft BL to customer 2 work days from ETD for final BL confirmation. Follow up for carrier invoice and take up the cost timely to obtain final BL timely.
• Final BL to share with customer 1 work day from ATD/SOB.
• Update system and tracker time to time on the shipment information upon job completion as per KPI to generate report and EDI for customer.
• Share complete final documents/Pre-alert to customer if required based on scope of service of incoterm.
• Perform vendor cost take up and billing once delivery is completed and submit the invoice to customer based on KPI 3 work days from ATD/SOB for ocean and 1 work day from ATD for air freight.
• Perform filing for complete documents and keep record safely for audit purpose.
• Report to HOD/Team Lead on day-to-day operation matters and consult for clarification.

Education

Diploma/Degree in Supply Chain/Logistics Management or equivalent background

Job description

PSA BDP in Malaysia seeks an Export Order Processor to handle end-to-end order processing, booking with carriers, and coordination with pricing and forwarding teams. You will ensure timely updates, document handling, and KPI-driven delivery.

The role requires a Diploma or degree in Supply Chain/Logistics and 1–3 years in freight forwarding, with strong multitasking and teamwork abilities. Valid working hours and collaboration with HOD are essential.