Export Key Account Manager

LB Aluminium Berhad; Selangor; On-site; MYR 39,000 - 54,000; Full time

Benefits offered by this job

Free parking

Meal allowances

Group Hospitalisation & Surgical (GHS)

Annual salary reviews

Performance bonuses & increments

Job summary

LB Aluminium Berhad in Malaysia invites you to join its international sales team, supporting customers worldwide through email, calls, and virtual meetings. Open to fresh graduates or seasoned export professionals, this role offers exposure to the full export process and room to grow.

You will coordinate enquiries, quotations, and orders with multiple departments, maintain documents, and build relationships with global customers.

Qualifications

• Proficient English communication with international customers.
• Basic Microsoft Excel for data entry and tracking.
• Open to fresh graduates or candidates seeking broader export sales responsibilities.

Responsibilities

• Build trusted relationships with new and existing international customers via email, calls and virtual meetings.
• Manage enquiries, quotations, and pro forma invoices with accuracy and professionalism.
• Coordinate orders with Planning, Molding, Packing and Administration teams from samples to delivery.
• Keep customers informed with timely updates and issue resolution.
• Review export documents and maintain records of drawings, sample approvals, and contracts.

Skills

English communication

Microsoft Excel

Fresh graduate readiness/entry-level

Education

Diploma/TVET/SKM

Tools

Microsoft Excel

Job description

Build Your Global Career in International Sales

Ready to take your first step—or your next step—into international sales?

Join a supportive team where you’ll connect with customers across the globe, learn the complete export sales process, and make a real impact on every customer experience. Whether you’re a fresh graduate or an experienced export professional, this is an opportunity to grow your skills, broaden your horizons, and build a rewarding career with international reach.

Why Join Us?

• Work with global customers — Build relationships across five or more countries and gain valuable international exposure.

• Enjoy virtual-first engagement — Manage customer communication through email, calls, and virtual meetings—without the need for face-to-face client meetings.

• Work in a convenient location — Enjoy our Beranang office in Southern Klang Valley, with a commute that may help you avoid peak-hour traffic.

• Enjoy practical benefits — Benefit from free parking and meal allowances.

• Stay protected and supported — Eligible employees receive Group Hospitalisation & Surgical (GHS), Personal Accident (PA), and unlimited outpatient medical coverage.

• Be rewarded for your contribution — Receive a competitive salary, annual salary reviews, performance bonuses, and increments linked to individual and company performance.

• Build a long-term career — Enjoy permanent employment opportunities upon successful completion of probation.

• Keep learning and progressing — Access on-the-job training, sponsored courses, continuous learning programmes, and internal career opportunities across departments.

• Be part of a connected workplace — Take part in annual dinners, festive celebrations, CSR programmes, sports competitions, and team-building activities.

• Be recognised for your commitment — Receive awards and incentives when you reach long-service milestones.

• Enjoy structured working hours — Monday to Friday, 8:30 a.m. to 5:15 p.m.; Saturday, 8:30 a.m. to 1:00 p.m. on an alternate or rotational basis.

Experienced in Export Documentation?

Bring your experience into a broader sales role. We’re open to discussing a negotiable salary package based on your qualifications, experience, and suitability for the position.

Make an Impact Every Day

Your work will connect customers, teams, and operations across the entire export journey. You’ll have the opportunity to:

• Build trusted relationships with new and existing international customers through email, calls, and virtual meetings.

• Manage enquiries, follow-ups, quotations, and pro forma invoices with professionalism and attention to detail.

• Coordinate orders with the Planning, Molding, Packing, and Administration teams—from samples and production updates through to packing and final delivery.

• Keep customers informed with timely updates, new die sample confirmations, and practical solutions when challenges arise.

• Develop valuable export operations expertise by reviewing documentary collection packs, verifying export documents, and maintaining accurate records of drawings, sample approvals, signed contracts, quotations, and related documents.

• Collaborate across teams while supporting customer service, operational, and ad hoc assignments from the Head of Department.

You Could Be the Right Fit If You

• Hold a Diploma, TVET, or SKM qualification.

• Communicate confidently in spoken and written English with customers in the UK, Canada, Shanghai, and other international markets.

• Have basic Microsoft Excel skills for data entry, order tracking, checking figures, and maintaining records.

• Are a fresh graduate ready to launch your career or an experienced candidate looking for broader export sales responsibilities.

• Have export documentation experience and are motivated to grow into sales.

Candidates with export documentation experience who are eager to expand their sales capabilities are especially encouraged to apply.

More Than a Typical Sales Role

This is not just a target-driven, client-visiting sales job. It’s a chance to build meaningful international customer relationships, understand the full export process, and grow through hands‑on experience—all through a modern, virtual-first approach.