Export Executive

Pong Codan Rubber; Selangor; On-site; MYR 48,000 - 72,000; Full time

Job summary

Pong Codan Rubber in Malaysia is seeking an proactive Export Executive to service overseas customers, follow up sales opportunities and manage customer orders from enquiry to delivery. This role is primarily a customer-facing sales and order-management position.

You will coordinate quotations, product requirements, shipments, and export documents, while liaising with Sales, R&D/Technical, Production, Planning, QA and Purchasing to ensure on-time delivery.

Qualifications

• Diploma or Degree in Business Administration, Marketing, International Business, Sales, Supply Chain or related fields.
• 1-3 years' experience in sales coordination, customer service, export sales, order management or international business is preferred.
• Fresh graduates with strong communication skills, initiative and willingness to learn may also be considered.
• Customer-oriented communicator with good written and spoken English; comfortable using email, phone, WhatsApp and online meetings.
• Good coordination and follow-up skills with the ability to manage multiple customer requirements and orders at the same time.
• Proficient in Microsoft Office, especially Excel, Word and Outlook. Japanese language is an added advantage but not compulsory.

Responsibilities

• Manage and service overseas customers, build good relationships and respond promptly to enquiries and requests.
• Generate and follow up sales opportunities from existing and potential customers.
• Prepare quotations and commercial proposals and coordinate internally on pricing, specifications, samples and customer requirements.
• Coordinate new orders and product requirements with Sales, R&D/Technical, Production, Planning, QA, Purchasing and other related teams.
• Monitor customer orders from confirmation to delivery, including production progress, delivery schedules and customer updates.
• Arrange shipment and export documentation at the final stage, including invoices, packing lists, delivery notes, certificates of origin and other required documents.

Skills

Customer service

Sales coordination

Order management

Communication

English proficiency

Education

Diploma or Degree in Business Administration/Marketing/International Business/Sales/Supply Chain

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

We are looking for a proactive Export Executive to service overseas customers, follow up sales opportunities and manage customer orders from enquiry until delivery. This is mainly a customer-facing sales and order-management role.

KEY RESPONSIBILITIES

Manage and service overseas customers, build good relationships and respond promptly to enquiries and requests.

Generate and follow up sales opportunities from existing and potential customers.

Prepare quotations and commercial proposals and coordinate internally on pricing, specifications, samples and customer requirements.

Coordinate new orders and product requirements with Sales, R&D/Technical, Production, Planning, QA, Purchasing and other related teams.

Monitor customer orders from confirmation to delivery, including production progress, delivery schedules and customer updates.

Arrange shipment and export documentation at the final stage, including invoices, packing lists, delivery notes, certificates of origin and other required documents.

JOB REQUIREMENTS

Diploma or Degree in Business Administration, Marketing, International Business, Sales, Supply Chain or related fields.

1-3 years' experience in sales coordination, customer service, export sales, order management or international business is preferred.

Fresh graduates with strong communication skills, initiative and willingness to learn may also be considered.

Customer-oriented communicator with good written and spoken English; comfortable using email, phone, WhatsApp and online meetings.

Good coordination and follow-up skills with the ability to manage multiple customer requirements and orders at the same time.

Proficient in Microsoft Office, especially Excel, Word and Outlook. Japanese language is an added advantage but not compulsory.