Experienced Auto Service Advisor

MARCHE AUTO SDN BHD; Johor Bahru; Sur place; MYR 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Bonuses based on performance

Career development opportunities

Supportive work environment

Résumé du poste

Marche Auto Sdn Bhd in Johor Bahru District is seeking an experienced Service Advisor to join our team. In this role you will ensure customers receive exceptional service and support for their automotive needs, handling inquiries, diagnostics, and repair recommendations.

You will work with our service team to complete repairs on time, maintain detailed records, and support inventory management. This full-time position offers career development opportunities and a supportive environment within

Qualifications

• Minimum 2 years of experience as a Service Advisor or in a similar customer-facing automotive role.
• Strong knowledge of automotive systems and diagnostic procedures.
• Excellent communication and interpersonal skills.
• Proficient with computer systems and automotive software for records.
• Demonstrated problem-solving abilities and customer-focused mindset.

Responsabilités

• Provide friendly, professional customer service addressing inquiries and concerns.
• Diagnose vehicle issues and communicate repair recommendations clearly.
• Coordinate with the service team to ensure timely repairs and maintenance.
• Maintain detailed records of customer interactions and service history.
• Assist with inventory management and parts ordering.
• Contribute to service processes and customer service strategy improvements.

Connaissances

Customer service

Automotive knowledge

Communication skills

Problem solving

Record-keeping

Inventory coordination

Description du poste

Marche Auto Sdn Bhd in Johor Bahru District is seeking an experienced Service Advisor to join our team. In this role you will ensure customers receive exceptional service and support for their automotive needs, handling inquiries, diagnostics, and repair recommendations.

You will work with our service team to complete repairs on time, maintain detailed records, and support inventory management. This full-time position offers career development opportunities and a supportive environment within