Automotive Service Advisor: Customer Care & Repairs

Sagito Motor; Johor; On-site; MYR 22,320 - 33,480; Full time

Job summary

Sagito Motor in Johor is looking for a full-time customer service representative for their automotive repair shop. The role involves greeting customers, providing service quotations, and ensuring timely repairs.

Ideal candidates should possess a diploma in automotive engineering or a vocational certification and be proficient in Microsoft Office applications. This position offers an opportunity to build relationships with customers and ensure repeat business.

Qualifications

• Proficiency in Microsoft Office applications, particularly Word and Excel.
• Certification from a vocational school is preferred; a minimum diploma in automotive engineering fields is acceptable.

Responsibilities

• Greet customers courteously and direct them to technicians.
• Prepare estimated quotations before service and repair works.
• Maintain good relationships with customers to ensure repeat servicing.

Education

Diploma in automotive engineering fields

Certification from a vocational school

SPM, O Level

Tools

Microsoft Word

Microsoft Excel

Job description

Sagito Motor in Johor is looking for a full-time customer service representative for their automotive repair shop. The role involves greeting customers, providing service quotations, and ensuring timely repairs.

Ideal candidates should possess a diploma in automotive engineering or a vocational certification and be proficient in Microsoft Office applications. This position offers an opportunity to build relationships with customers and ensure repeat business.