Executive/Senior Executive, People Rewards & Operations

JD Sports; Selangor; On-site; MYR 100,000 - 123,000; Full time

Job summary

JD Sports Malaysia is seeking an Executive/Senior Executive, People Rewards & Operations to manage payroll for retail staff (permanent and part-time), verify time and attendance, and work with HR Operations to collect payroll documents. You will maintain the e-leave system, monitor medical benefits, and ensure accurate statutory contributions.

We value prior HR administration across Malaysia, Singapore, and Thailand, with strong organisational and communications skills to support store-level HR

Qualifications

• Process payroll for retail staff (permanent and part-time).
• Maintain the e-leave system and leave data.
• Record and monitor medical benefit utilization.
• Liaise with government departments on payroll regulations.
• Submit statutory contributions after payroll processing.

Responsibilities

• Process payroll for retail staff (permanent and part-time).
• Check and calculate store employees’ time and attendance data.
• Collaborate with HR Operations to obtain payroll documents from Retail team.
• Maintain e-leave system and support Store Managers with leave data.
• Record medical benefit utilization for store employees.
• Submit statutory contributions after payroll processing.
• Maintain HR filing and employee records after each payroll.
• Liaise with government departments on payroll regulations.
• Liaise with payroll vendors on payroll issues.

Skills

Payroll processing

HR administration

Time & attendance

Leave management

Regulatory compliance

Employee relations

Job description

Jora Malaysia will close on 16th September 2026.

Executive/Senior Executive, People Rewards & Operations

Process payroll for retail staff (permanent and part-time employees), including all payable components.

Check and calculate store employees’ time and attendance data.

Work closely with HR Operations to obtain all completed documents required for payroll processing from the Retail team.

Maintain the e-leave system, including all types of leave data, and provide support to Store Managers when required.

Record and monitor medical benefit utilization for all store employees.

Submit all necessary government statutory contributions and requirements after payroll processing.

Complete and maintain all HR filing, including employees’ personal files, after each payroll cycle. Ensure all records are kept up to date.

Liaise with relevant government departments regarding new laws or regulatory requirements that may impact payroll in the responsible countries.

Liaise with payroll vendors or persons-in-charge on any issues related to payroll activities.

Submit the monthly “Staff Due for Confirmation” report to HR Operations for monitoring and completion of employee confirmations at store level.

Attend to HR matters at store level, including employee disciplinary and counselling matters.

Conduct exit interviews and analyse employee turnover rates at store level.

Support annual HR processes, including people reviews and performance appraisals, for the responsible countries.

Follow through on all HR administrative matters.

Execute HR initiatives and ensure proper follow-through across all retail employees.

Prepare HR onboarding documentation and coordinate onboarding matters, including offer letters, new hire joining dates, shift working hours, and communication with stores.

Perform any other ad hoc duties as assigned by the Line Manager.

Key Duties/Responsibilities

• Process payroll for retail staff (permanent and part-time employees), including all payable components.

• Check and calculate store employees’ time and attendance data.

• Work closely with HR Operations to obtain all completed documents required for payroll processing from the Retail team.

• Maintain the e-leave system, including all types of leave data, and provide support to Store Managers when required.

• Record and monitor medical benefit utilization for all store employees.

• Submit all necessary government statutory contributions and requirements after payroll processing.

• Complete and maintain all HR filing, including employees’ personal files, after each payroll cycle. Ensure all records are kept up to date.

• Liaise with relevant government departments regarding new laws or regulatory requirements that may impact payroll in the responsible countries.

• Liaise with payroll vendors or persons-in-charge on any issues related to payroll activities.

• Submit the monthly “Staff Due for Confirmation” report to HR Operations for monitoring and completion of employee confirmations at store level.

• Attend to HR matters at store level, including employee disciplinary and counselling matters.

• Conduct exit interviews and analyse employee turnover rates at store level.

• Support annual HR processes, including people reviews and performance appraisals, for the responsible countries.

• Follow through on all HR administrative matters.

• Execute HR initiatives and ensure proper follow-through across all retail employees.

• Prepare HR onboarding documentation and coordinate onboarding matters, including offer letters, new hire joining dates, shift working hours, and communication with stores.

• Perform any other ad hoc duties as assigned by the Line Manager.

Job Requirements

• Prior experience managing HR matters across Malaysia, Singapore, and Thailand will be an added advantage.

• Minimum of 3 years of relevant working experience, preferably within the retail industry.

• Energetic and self-motivated, with a high level of initiative and drive.

• Ability to work independently, manage multiple tasks, meet tight deadlines, and prioritize effectively.

• Practical and in-depth knowledge of HR administrative procedures in Malaysia, Singapore, and Thailand.

• Strong knowledge of Industrial Relations, with the ability to analyse situations and resolve issues effectively and creatively.

• Good command of spoken and written English.