Executive, Sales Support

KOPERASI KAKITANGAN PETRONAS BHD; Kuala Lumpur; On-site; MYR 48,000 - 72,000; Full time

Job summary

KOPERASI KAKITANGAN PETRONAS BHD (KOPETRO) seeks an Executive, Sales Support to coordinate sales operations, projects, and reporting, ensuring timely follow-up and execution across departments.

The role requires strong organisational, analytical, and communication skills, plus proficiency in MS Office. Fresh graduates may be considered; experienced candidates are welcome to apply for a hands-on position in a growing Malaysian cooperative.

Qualifications

• Bachelor's degree in business, sales, marketing or related discipline.
• Experience in Sales Support, Sales Administration or project coordination is advantageous.
• Fresh graduates with strong analytical, coordination and communication skills may be considered.

Responsibilities

• Prepare sales proposals, approval papers, customer documentation, and supporting materials.
• Coordinate governance-related activities and ensure required documentation is completed accurately and on time.
• Maintain proper records and documentation in accordance with company policies and procedures.
• Provide administrative and operational support to ensure efficient account management.

Skills

Organisational skills

Analytical skills

Communication skills

MS Office

Education

Bachelor's Degree in Business/Marketing/Management or related field

Tools

Excel

PowerPoint

Word

Job description

The Executive, Sales Support is responsible for providing comprehensive sales operations, project coordination, business reporting, and stakeholder support to ensure the smooth and effective execution of sales activities. The role supports account operations by preparing proposals and approval documents, coordinates project timelines and deliverables, consolidates business data for reporting and forecasting, and facilitates communication between customers and internal stakeholders to ensure timely follow-up and execution.

Key Responsibilities

1. Account Operations & Governance Support

• Prepare sales proposals, approval papers, customer documentation, and supporting materials.
• Coordinate governance-related activities and ensure required documentation is completed accurately and on time.
• Maintain proper records and documentation in accordance with company policies and procedures.
• Provide administrative and operational support to ensure efficient account management.

2. Project & Execution Coordination

• Monitor project timelines, milestones, and deliverables to ensure timely execution.
• Coordinate with internal stakeholders to track progress and resolve operational issues.
• Follow up on outstanding actions and ensure agreed deliverables are completed within the required timeline.
• Support the execution of sales initiatives, projects, and departmental programmes.

3. Business Analysis & Reporting

• Consolidate and analyse business and sales data to support decision-making.
• Prepare sales performance reports, management presentations, forecasts, and business updates.
• Monitor key performance indicators and highlight significant trends, gaps, and opportunities.
• Provide timely and accurate information to support management reviews and business planning.

4. Customer & Internal Coordination

• Coordinate customer and internal meetings, including preparation of agendas, presentations, and relevant materials.
• Record and follow up on meeting action items to ensure timely completion.
• Facilitate effective communication between customers, Sales teams, and internal stakeholders.
• Support the Sales team in addressing customer requirements and coordinating follow-up actions.
• Maintain positive and professional working relationships with customers and internal stakeholders.

Qualifications

• Bachelor's Degree in Business Administration, Sales, Marketing, Management, Finance, or a related discipline.
• Relevant experience in Sales Support, Sales Administration, Business Operations, Project Coordination, or a similar role will be an advantage.
• Fresh graduates with strong analytical, coordination, and communication skills may also be considered.

Skills & Competencies

• Strong organisational and coordination skills with excellent attention to detail.
• Good analytical and problem-solving abilities.
• Strong communication and interpersonal skills.
• Proficient in Microsoft Office, particularly Excel, PowerPoint, and Word.
• Ability to prepare professional reports, presentations, and business documentation.
• Strong follow-up skills with the ability to manage multiple priorities and deadlines.
• Proactive, responsible, and results-oriented.
• Able to work independently as well as effectively within a cross-functional team.

Koperasi Kakitangan PETRONAS Berhad (KOPETRO) was established on 30th October 1980. Granted with an allocation of RM ten thousand and a team seconded by the PETRONAS Personnel Department, it was tasked to launch and to maintain a cooperative that provides financial aid to its members.

KOPETRO has since evolved to be one of the Top 10 Cooperatives amongst more than 13,000 cooperatives in Malaysia. Over the years, it has won many prestigious awards such as the Anugerah Koperasi Negara, Prime Minister’s Quality Award, Outstanding Vendor Award (OVA), Top Insurance Agency Award, MAS/Emirates Achievement Award and Intellectual Property Gold Award.

Today, our cooperative is often visited by other local and international cooperatives which want to learn from us about corporate governance. Our members can now choose from various shariah-compliant financing solutions to match their needs and lifestyles. Apart from providing financial assistance, we also provide members with ways to sustain and to expand their wealth.

Our members can benefit from the KOPETRO membership services and privileges while our staff gain from the employment opportunity, our customers from our offers and promotions, and our business partners from the shared business opportunities. Through the years, we have ventured into various industries from food & beverage, to travel & tours, oil & gas and to property and hospitality. We started with eight employees and we now employ over 500 people with offices and operations throughout Malaysia.

What can I earn as a Sales Support Executive