Executive, Sales

Frencken; Selangor; On-site; MYR 45,000 - 62,000; Full time

Benefits offered by this job

5-day week

Remuneration package

Transport allowance

Phone allowance

Medical & Dental claim

Lunch subsidies

Yearly increment & bonus

Uniform provided

Selangor public holidays

Comprehensive insurance coverage

Conducive working environment

Training & development provided

Career growth

Flexible work arrangement

Job summary

Frencken Mechatronics Malaysia is seeking an Executive, Sales to manage customer accounts, ensure smooth order fulfilment, and maintain strong client relationships. You will coordinate across departments to ensure timely delivery.

The role requires a Diploma or equivalent and at least 1 year in customer service or sales administration; knowledge of SAP is an advantage. Proactive, organized, and team-oriented candidates are preferred.

Qualifications

• Diploma or equivalent qualification required.
• At least 1 year in customer service or sales administration.
• Experience in a manufacturing environment is a plus.
• Proficient in Microsoft Office; SAP knowledge is an advantage.

Responsibilities

• Monitor customer orders across departments to ensure timely completion and delivery.
• Follow up on sales order fulfilment and update customers on order status and progress.
• Prepare, review, and manage quotations and related documentation.
• Liaise with existing and potential customers to strengthen business relationships.
• Prepare monthly sales reports and track project milestones and deliverables.
• Maintain and enhance long-term relationships with key customers.

Skills

Communication skills

Organizational skills

Interpersonal skills

Team orientation

Education

Diploma or equivalent

Tools

Microsoft Office

SAP

Job description

MECHATRONICS MALAYSIA

Frencken Mechatronics Malaysia pride ourselves as a full-service main supplier with a strong reputation as a problem-solving technology partner for the manufacture of high-precision industrial machinery and capital equipment for global original equipment manufacturers (OEMs). Since our establishment in 2005, we have diligently served renowned global leaders in semiconductor, industrial automation, analytical, and medical industries. Our core competencies in the development and production of precision-engineered systems, complete machines, complex electromechanical assemblies, high-precision parts and components, as well as global supply chain management, have positioned us as a key player in the manufacturing sector.

About The Role

We are looking for a proactive and detail-oriented Executive, Sales to join our dynamic team. You will play a key role in managing customer accounts, ensuring smooth order fulfilment, and maintaining excellent relationships with our valued clients.

Key Responsibilities

• Monitor customer orders across departments to ensure timely completion and delivery.
• Follow up on sales order fulfilment and update customers on order status and progress.
• Prepare, review, and manage quotations and related documentation.
• Liaise with existing and potential customers to strengthen business relationships.
• Prepare monthly sales reports and track project milestones and deliverables.
• Maintain and enhance long-term relationships with key customers.

Requirements

• Diploma or equivalent qualification in any discipline.
• Minimum 1 year of experience in customer service or sales administration — experience in a manufacturing environment is an added advantage.
• Proficient in Microsoft Office; knowledge of SAP System is an advantage.
• Strong communication and interpersonal skills, with the ability to engage effectively at all levels.
• Excellent planning, organizational, and follow-up skills.
• Proactive, positive, and team-oriented attitude.

What Benefits Do We Offer

• 5-Days Work Week
• Attractive Remuneration Package
• Transport Allowance
• Handphone Allowance
• Medical & Dental Claim
• Lunch Subsidies
• Yearly increment & bonus
• Uniform provided
• All Selangor Public Holidays
• Comprehensive insurance coverage
• Conducive working environment
• Training & development provided
• Opportunity to excel & growth
• Flexible work arrangement