Executive Personal Assistant & E‑Commerce Operations Lead

MA Jewellery Sdn Bhd; Ipoh; On-site; MYR 39,000 - 61,000; Full time

Job summary

Aurévo is seeking a resourceful and highly organised Personal Assistant & E‑Commerce Operations Executive to work directly with the founder and support the setup and day‑to‑day operation of our growing jewellery and e‑commerce business.

This hands‑on role combines personal/executive assistance, e‑commerce platform setup and management (Shopify, TikTok Shop, Shopee), TikTok livestream coordination, supplier management, procurement, logistics, order fulfilment and general business operations.

Qualifications

• Diploma or Bachelor's degree in Business Administration, E‑Commerce, Marketing, Digital Marketing or a related field is preferred.
• Fresh graduates are welcome to apply.
• 1–2 years of relevant experience in personal/executive assistance, e‑commerce, administration, online retail or business operations would be an advantage but is not essential.
• Familiarity with Shopify, TikTok Shop, Rednote and/or Shopee is highly desirable.
• Proficient in both written and spoken English and Mandarin to liaise with Mandarin speaking suppliers and clients.

Responsibilities

• Provide day‑to‑day personal and executive support to the founder, including scheduling, correspondence, research, coordination and follow‑ups.
• Set up, manage and maintain the company’s e‑commerce platforms, including Shopify, TikTok Shop and Shopee.
• Source and coordinate TikTok livestream hosts, content creators and affiliates, and assist with the operation of TikTok Shop.
• Coordinate suppliers, quotations, product samples, purchasing and order follow‑ups.
• Set up and manage courier and logistics arrangements, including DHL accounts, shipments, collections and delivery tracking.
• Manage day‑to‑day online order fulfilment, packing, dispatch, stock receiving and inventory records.
• Handle online customer enquiries and assist with orders, deliveries, returns and general customer support.
• Support the day‑to‑day administration and operation of the business and assist in establishing efficient working processes.

Skills

Resourceful

Proactive

Independent

Organised

Detail-oriented

Adaptable

Hands-on

Professional

Discreet

Education

Bachelor’s degree or Diploma in Business / E‑Commerce / Marketing

Tools

Shopify

TikTok Shop

Shopee

Rednote

MS Office / Google Workspace

Job description

Aurévo is seeking a resourceful and highly organised Personal Assistant & E‑Commerce Operations Executive to work directly with the founder and support the setup and day‑to‑day operation of our growing jewellery and e‑commerce business.

This hands‑on role combines personal/executive assistance, e‑commerce platform setup and management (Shopify, TikTok Shop, Shopee), TikTok livestream coordination, supplier management, procurement, logistics, order fulfilment and general business operations.