Executive, Loan Processing Admin (Fresh Grad)

Carsome; Selangor; On-site; MYR 36,000 - 51,000; Full time

Job summary

Carsome is seeking an Executive, Loan Processing Admin (Fresh Grad) to monitor daily performance, assist admins on operations, and coordinate with branches, sales teams, banks, and internal stakeholders to ensure timely hire purchase processing.

The role supports higher level operations, including bank cadence coordination, campaign execution, reporting, and compliance checks, with an emphasis on organization and detail in a fast-paced setting.

Qualifications

• Diploma or degree in business, finance, banking, or related field.
• Strong numeric and record-keeping skills.
• Proficient in Google Sheets and dashboards.
• Attention to detail and accuracy in document reviews.

Responsibilities

• Monitor daily performance of Centralised Credit Processing and Business Enablement.
• Assist admin team with daily tasks and ensure cases follow procedures.
• Coordinate with branches, sales teams, banks, and internal stakeholders to gather documents.
• Prepare and route hire purchase applications per guidelines and bank requirements.
• Update trackers, dashboards, and records for timely reporting.
• Follow up on outstanding cases with branches, banks and stakeholders.
• Identify incomplete documentation or process issues and escalate when needed.

Skills

Attention to detail

Loan processing basics

Education

Diploma / Degree in Business Administration, Finance, Banking, or related field

Tools

Google Sheets

Job description

Executive, Loan Processing Admin (Fresh Grad)

We are looking for a reliable, proactive, and detail-oriented Executive, Business Enablement. The incumbent will monitor daily performance, assist admins on operational issues, coordinate with branches, sales teams, banks, and internal stakeholders, and ensure timely, accurate, and quality hire purchase processing. This role also supports the higher level operation, including bank monthly cadence coordination, campaign execution, reporting, approval ratio monitoring, ancillary vendor performance, and compliance checks. The Senior Executive should be organized, accountable, attentive to detail, and comfortable working in a fast-paced operations environment.

Your Day-to-Day

Support the daily monitoring of Centralised Credit Processing and Business Enablement activities, including submission volume, approval status, pending cases, turnaround time, and disbursement progress.

Assist the Credit Processing team with daily administrative tasks and ensure cases are processed according to established procedures.

Coordinate with branches, sales teams, and internal departments to gather required documents and resolve application-related queries.

Prepare and route hire purchase applications based on internal guidelines and bank requirements under the guidance of senior team members.

Update daily trackers, dashboards, and operational records accurately to ensure timely reporting and visibility.

Follow up on outstanding cases with branches, banks, and relevant stakeholders to support timely application processing.

Assist in identifying incomplete documentation or process issues and elevate them to senior team members when necessary.

Your Know How :

Diploma / Degree in Business Administration, Finance, Banking, or related field.

Good working knowledge of Google Office, especially Google Sheets, with the ability to manage trackers, reports, and dashboards.

Strong attention to detail and ability to review documents accurately and consistently.