Executive, Loan Processing Admin (Fresh Grad)

Carsome Sdn Bhd; Petaling Jaya; On-site; MYR 28,000 - 42,000; Full time

Job summary

CARSOME is Southeast Asia’s largest integrated car e-commerce platform. Carsome Sdn Bhd in Malaysia is seeking an Executive, Loan Processing Admin (Fresh Grad) to support centralized credit processing and business enablement.

You will monitor daily performance, coordinate with branches and banks, and ensure timely, accurate hire purchase processing under guidance. This entry-level role offers exposure to reporting and compliance tasks in a fast-paced operations environment.

Qualifications

• Diploma / Degree in Business Administration, Finance, Banking, or related field.
• Good working knowledge of Google Office, especially Google Sheets, with the ability to manage trackers, reports, and dashboards.
• Strong attention to detail and ability to review documents accurately and consistently.

Responsibilities

• Monitor daily performance of Centralised Credit Processing and Business Enablement activities, including submission volume, approval status, pending cases, turnaround time, and disbursement progress.
• Assist the Credit Processing team with daily administrative tasks and ensure cases are processed according to established procedures.
• Coordinate with branches, sales teams, and internal departments to gather required documents and resolve application-related queries.
• Prepare and route hire purchase applications based on internal guidelines and bank requirements under the guidance of senior team members.
• Update daily trackers, dashboards, and operational records accurately to ensure timely reporting and visibility.
• Follow up on outstanding cases with branches, banks, and relevant stakeholders to support timely application processing.
• Assist in identifying incomplete documentation or process issues and elevate them to senior team members when necessary.

Education

Diploma / Degree in Business Administration, Finance, Banking, or related field

Tools

Google Sheets

Job description

Executive, Loan Processing Admin (Fresh Grad)

About You :
We are looking for a reliable, proactive, and detail-oriented Executive, Business Enablement. The incumbent will monitor daily performance, assist admins on operational issues, coordinate with branches, sales teams, banks, and internal stakeholders, and ensure timely, accurate, and quality hire purchase processing. This role also supports the higher level operation, including bank monthly cadence coordination, campaign execution, reporting, approval ratio monitoring, ancillary vendor performance, and compliance checks. The Senior Executive should be organized, accountable, attentive to detail, and comfortable working in a fast-paced operations environment.

Your Day-to-Day

Support the daily monitoring of Centralised Credit Processing and Business Enablement activities, including submission volume, approval status, pending cases, turnaround time, and disbursement progress.

Assist the Credit Processing team with daily administrative tasks and ensure cases are processed according to established procedures.

Coordinate with branches, sales teams, and internal departments to gather required documents and resolve application-related queries.

Prepare and route hire purchase applications based on internal guidelines and bank requirements under the guidance of senior team members.

Update daily trackers, dashboards, and operational records accurately to ensure timely reporting and visibility.

Follow up on outstanding cases with branches, banks, and relevant stakeholders to support timely application processing.

Assist in identifying incomplete documentation or process issues and elevate them to senior team members when necessary.

Your Know How :

Diploma / Degree in Business Administration, Finance, Banking, or related field.

Good working knowledge of Google Office, especially Google Sheets, with the ability to manage trackers, reports, and dashboards.

Strong attention to detail and ability to review documents accurately and consistently.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• Do you have experience in a sales role?

CARSOME is Southeast Asia’s largest integrated car e-commerce platform. With operations across Malaysia, Indonesia, Thailand and Singapore, CARSOME aims to digitize the region’s used car industry by reshaping and elevating the car buying and selling experience.

The company provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient. CARSOME currently transacts around 100,000 cars annually and has more than 2,000 employees across all its offices.

For more information, please visit www.carsome.my

CARSOME is Southeast Asia’s largest integrated car e-commerce platform. With operations across Malaysia, Indonesia, Thailand and Singapore, CARSOME aims to digitize the region’s used car industry by reshaping and elevating the car buying and selling experience.

The company provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient. CARSOME currently transacts around 100,000 cars annually and has more than 2,000 employees across all its offices.

For more information, please visit www.carsome.my