EXECUTIVE, INFOMATION AND COMMUNICATION TECHNOLOGY

Media Prima Berhad; Kuala Lumpur; On-site; MYR 56,000 - 100,000; Full time

Job summary

Media Prima Berhad seeks an Executive, Information and Communication Technology to provide daily application support for critical systems and lead ongoing enhancements. You will analyze user issues, coordinate root cause solutions, and monitor SLA performance with internal IT and vendors.

You will gather requirements for projects, propose new workflows, and document functional and technical specs while performing end-to-end system implementations and internal development tasks.

Qualifications

• SDLC experience in analysis, design, development, testing and maintenance.
• Proficient in Microsoft SQL Server and C#/.NET.
• Good command of English and Bahasa Melayu.
• Strong analytical and problem solving skills.
• Team player with a proactive attitude.

Responsibilities

• Provide daily application support for systems used in Media Prima's business operations, mainly in Sistem Televisyen Malaysia Bhd.
• Analyze and identify issues raised by users of the system and coordinate with users to identify root cause and solutions
• Monitor the SLA based on the issue raised for internal IT or Vendors
• Gather user requirements for project implementation
• Propose new business workflow
• Prepare functional and technical documentation
• Perform a full system implementation cycle for system enhancements or new system implementations
• Perform programming tasks according to users' requirements for internal system development or enhancements
• Create queries and reports which automate extraction of data accessible by users
• Design solutioning for any system Change Request

Skills

Microsoft SQL Server

C# Programming

Dot Net

Analytical skills

English

Bahasa Melayu

Problem solving

Team player

Education

Degree in Computer Science / Multimedia / Information Technology or equivalent

Job description

EXECUTIVE, INFOMATION AND COMMUNICATION TECHNOLOGY

To provide effective IT application support and system solutions that ensure smooth business operations, while contributing to system development, enhancements, project implementation, and continuous improvement in line with user and business requirements.

Job responsibilities

Provide daily application support for systems used in Media Prima's business operations, mainly in Sistem Televisyen Malaysia Bhd.

Analyze and identify issues raised by users of the system and coordinate with users to identify root cause and solutions

Monitor the SLA based on the issue raised for internal IT or Vendors

Gather user requirements for project implementation

Propose new business workflow

Prepare functional and technical documentation

Perform a full system implementation cycle for system enhancements or new system implementations

Perform programming tasks according to users' requirements for internal system development or enhancements

Create queries and reports which automate extraction of data accessible by users

Design solutioning for any system Change Request

Job requirement

Degree in Computer Science, Multimedia, Information Technology or equivalent

Minimum 2-3 years of experience in complete Software Development Life Cycle (SDLC) process in analysis, design, development, testing and maintenance of software is preferred

Knowledge in Microsoft SQL Server and/or C# Programming and/or Dot Net

Able to utilize digital communication and collaboration tools to perform tasks effectively (e.g. Email, Chat/Instant Messaging, Video Conferencing)

Team player with good analytical skills, problem solving skills, well-organized and proactive attitude

Good command of both spoken and written English and Bahasa Melayu

Good communication and interpersonal skills