Application Support - Executive

GoKardz Technologies; Kuala Lumpur; On-site; MYR 90,000 - 150,000; Full time

Job summary

GoKardz Technologies is seeking an IT Infrastructure professional to manage and support Back Office systems and interfaces. The role emphasizes project involvement, system availability, and collaboration with vendors and users.

Candidates should have 5+ years of experience in Microsoft SQL, Windows, RHEL, Apache, and Java Spring Boot, with a background in stockbroking domain or mobile apps as an advantage.

Qualifications

• Bachelor degree in Computer Science/Information Technology or equivalent.
• At least 5 years of experience in related field with emphasis on SQL and infrastructure.
• Strong knowledge in Microsoft SQL, Windows, RHEL, Apache and Spring Boot.
• Experience in stockbroking business and mobile application is an advantage.
• Involve in project and change implementation.

Responsibilities

• To manage, implement, support and maintain Back Office systems and interfaces aligned with strategic initiatives.
• Actively involved in project and enhancement deliverables.
• Support IT daily operations (systems, daily support, infrastructure, network, preventive maintenance).
• Ensure system availability and proper documentation, coordination, and communication with users and vendors.
• Maintain 99.9% systems availability and ensure compliant integration of interfaces.
• Adhere to Change Management, project execution, and regulatory policies.

Skills

Microsoft SQL

SQL scripting

Windows Server

Linux (RHEL)

Apache

Java Spring Boot

.NET framework

Communication skills

Multi-tasking

Independent work

Education

Bachelor's degree in Computer Science/Information Technology

Tools

MS SQL Server

MS SQL scripting

Windows Server

RHEL

Apache

.NET framework

Job description

KEY FUNCTIONAL RESPONSIBILITIES

1. To manage, implement, support and maintain the various IB divisions’ Back Office systems and their interfaces in relation to the Company’s strategic initiatives to support the Business Sectors to achieve the Company’s goals and objectives.
2. Actively involved in the project and enhancement deliverables.

Key Areas of responsibilities or accountabilities of the jobs

• To support IT daily operations (Systems, Daily Support, Infrastructure, Network and Preventive Maintenance), ensure that systems availability are maintained.
• Ensure proper documentation, coordination and communication between team members, end users, department users, project team members and vendors.
• Always work under the assumption of preventive and anticipative mode to achieve all systems availability of 99.9%.
• Ensure the supported systems and their interface systems (internal / external) are integrated well and comply with company/regulatory policies and guidelines.
• Meeting the project requirement and timeline besides ensuring the availability / stability of the existing operating systems.
• Meeting the front, middle and back office system changes / requirements by the Business / Capability Sectors within the timeframe guided by SLA.
• To work with outsource vendors in delivering the IT services to the business.
• Ensure that any audit issue arises is addressed timely.
• Ensure that the systems’ exercise (yearly or half yearly) are executed and completed successfully as guided by company / regulatory policies / guideline.
• Comply with Change Management process and involve in project and change execution.
• To ensure full compliance to BNM GPIS, Bursa Malaysia, Group IT and Investment Bank IT frameworks, guidelines, procedures and policies.

ROLE REQUIREMENTS

Level of Education:

Candidate must possess at least a bachelor degree in Computer Science/Information Technology or equivalent.

Years of Experience:

At least 5 years of working experience in the related field is required for this position especially in Microsoft SQL Database and SQL scripting.

Discipline/Related Field:

• Strong knowledge in Microsoft SQL, Window, RHEL, Apache and Java Spring Boot framework.
• Knowledge in software development, network and infrastructure.
• Involve in project and change implementation.
• Application & infrastructure support and maintenance.
• Knowledge in stockbroking business and mobile application is an advantage.

Competencies:

• Strong background in Microsoft SQL Database, SQL scripting and .NET framework.
• Strong background in Linux especially RHEL, Apache and Spring Boot framework.
• Knowledge in Windows server and MS clustering are added advantages.
• Able to handle and assist in back office application support and user administration.
• Fosters accountability by establishing a commitment to achieving results by building a culture of accountability
• Strong organizational and multi-tasking skills.
• Possess high degree of initiative, able to work independently with minimal / moderate supervision and willing to take up challenge.
• Ability to interact / work with operations / business users, project team and vendors, has good interpersonal and communication skills.
• Good written and spoken communication skills in English.