EXECUTIVE, GENERAL PRACTITIONER REFERRAL

KPJ Healthcare Berhad; Kuala Lumpur; On-site; MYR 60,000 - 100,000; Full time

Job summary

KPJ Healthcare Berhad in Malaysia seeks an Executive, General Practitioner Referral to manage GP networks, perform data analysis, and support hospital growth. The role focuses on networking visits, market targeting, and engagement with GP partners to drive patient referrals.

The candidate should have 2–5 years in healthcare settings, a degree in marketing/management, and strong interpersonal skills. Flexibility for schedule hours and weekends is required.

Qualifications

• Minimum: Degree in Marketing, Business Studies/Management, Mass Communication or related discipline.
• Minimum: 2–5 years working experience, preferably in healthcare setting/environment.
• Have interpersonal and communication skills.
• Crirical thinking and problem-solving skills.
• Caring, honest, and responsible workers.
• Willingness to work on schedule hours, shift and weekends, public holidays and anytime called during an emergency.
• Passionate and commitment to patient centered care and continuous quality improvement.
• High integrity, patience, and high attention to details.

Responsibilities

• GP’s Networking & Engagement Visits
• Data Analysis & Target Market Identification
• Actively participate in new services or initiatives introduced by the organization to ensure smooth implementation and hospital growth.
• Comply with all company policies, including health and safety policies.
• Ensure conformance to ISO standards (ISO 22000:2005, ISO 9001:2008, ISO 14001:2004), OHSAS 18001:2007, HALAL requirements, and Malaysian Hospital Accreditation Standards.
• Adhere to Standard Service Practice (SSP) guidelines to ensure quality service delivery and patient care.
• Ensure full compliance with all legal requirements related to hospital operations.
• Uphold and implement processes that support patient rights and family involvement.
• Adopt Patient Safety Goals as recommended by the World Alliance for Patient Safety.
• Perform other duties as assigned by management.

Skills

Interpersonal skills

Communication skills

Critical thinking

Problem-solving

Attention to detail

Education

Degree in Marketing, Business Studies/Management, Mass Communication or related discipline

Job description

EXECUTIVE, GENERAL PRACTITIONER REFERRAL

• Marketing Liaison focused on GP’s network management.

JOB DESCRIPTION

• GP’s Networking & Engagement Visits
• Data Analysis & Target Market Identification

Other Responsibilities

• Actively participate in any new services or initiatives introduced by the organization to ensure smooth implementation and contribution to hospital growth.
• Comply with all company policies, including health and safety policies, to maintain a safe and secure work environment.
• Ensure conformance to all relevant policies and procedures, including ISO standards (ISO 22000:2005, ISO 9001:2008, ISO 14001:2004), OHSAS 18001:2007, HALAL requirements, and the Malaysian Hospital Accreditation Standards.
• Always Adhere to Standard Service Practice (SSP) guidelines to ensure quality service delivery and patient care.
• Ensure full compliance with all legal requirements related to hospital operations.
• Uphold and implement processes that support the rights of patients and their families during care, regardless of age, race, language, religion, or social status.
• Adopt and practice the Patient Safety Goals as recommended by the World Alliance for Patient Safety (2008), contributing to continuous safety improvement measures.
• Perform any other duties as assigned by management to support the hospital’s operational and strategic goals.

JOB REQUIREMENTS

Education:

• Minimum: Degree in Marketing, Business Studies/Management, Mass Communication or any related discipline.

Experience Required:

• Minimum: At least 2- 5 years working experience, preferably in healthcare setting/environment.

Personal attributes:

• Have interpersonal and communication skills.
• Critical thinking and problem-solving skills.
• Caring, honest, and responsible workers.
• Willingness to work on schedule hours, shift and weekends, public holidays and anytime called during an emergency.
• Passionate and commitment to patient centered care and continuous quality improvement.
• High integrity, patience, and high attention to details.

KPJ Healthcare Berhad is the leading provider of private healthcare services in Malaysia, with a history dating back to 1981 when it introduced the first private specialist hospital in Johor. The Group's core values of Safety, Courtesy, Integrity, Professionalism, and Continuous Improvement drive its integrated network of more than 29 specialist hospitals across Malaysia. Additionally, KPJ has expanded its presence internationally, with hospitals in Indonesia, Bangkok, and Bangladesh, as well as investments in retirement and age-care resorts in Australia and Malaysia.

KPJ's competitive advantage stems from its extensive reach and accessibility throughout the nation, offering a wide range of medical specialist services, some of which are pioneering in the country's healthcare industry. The company also excels in utilizing integrated technology to enhance patient care, including the adoption of Cloud Computing and continuous improvements to the KPJ Clinical Information System (KCIS). Furthermore, KPJ is exploring digitalized medical technology applications in areas such as E-Pharmacy, wearable technology, robotics, Artificial Intelligence (AI), and the Internet of Things (IoT).

With over three and a half decades of experience in hospital development and management, KPJ is built on strong fundamentals, positioning it well for the evolving healthcare industry. The company's health tourism segment has experienced significant growth through aggressive marketing strategies, expanding its footprint in various regions.

In addition to hospital-based care, KPJ has made strides in healthcare-related industries, particularly in KPJ Senior Living Care services and Healthcare Education, recognizing their potential for the future due to increasing consumer demand. KPJ hospitals have received recognition from accreditation bodies, ensuring the quality and safety of their services.

The company is committed to giving back to the community and has established a network of Klinik Wakaf An-Nur (KWAN) charity clinics and a Hospital Waqaf An-Nur (HWAN) to provide care to the underprivileged. With 18 KWAN clinics and five mobile clinics, KPJ's efforts have positively impacted over one million patients since 1998.

Overall, KPJ Healthcare Berhad's extensive network, commitment to innovation, and dedication to quality healthcare services and community outreach make it a prominent and trusted player in the private healthcare industry.

KPJ Healthcare Berhad is the leading provider of private healthcare services in Malaysia, with a history dating back to 1981 when it introduced the first private specialist hospital in Johor. The Group's core values of Safety, Courtesy, Integrity, Professionalism, and Continuous Improvement drive its integrated network of more than 29 specialist hospitals across Malaysia. Additionally, KPJ has expanded its presence internationally, with hospitals in Indonesia, Bangkok, and Bangladesh, as well as investments in retirement and age-care resorts in Australia and Malaysia.

KPJ's competitive advantage stems from its extensive reach and accessibility throughout the nation, offering a wide range of medical specialist services, some of which are pioneering in the country's healthcare industry. The company also excels in utilizing integrated technology to enhance patient care, including the adoption of Cloud Computing and continuous improvements to the KPJ Clinical Information System (KCIS). Furthermore, KPJ is exploring digitalized medical technology applications in areas such as E-Pharmacy, wearable technology, robotics, Artificial Intelligence (AI), and the Internet of Things (IoT).

With over three and a half decades of experience in hospital development and management, KPJ is built on strong fundamentals, positioning it well for the evolving healthcare industry. The company's health tourism segment has experienced significant growth through aggressive marketing strategies, expanding its footprint in various regions.

In addition to hospital-based care, KPJ has made strides in healthcare-related industries, particularly in KPJ Senior Living Care services and Healthcare Education, recognizing their potential for the future due to increasing consumer demand. KPJ hospitals have received recognition from accreditation bodies, ensuring the quality and safety of their services.

The company is committed to giving back to the community and has established a network of Klinik Wakaf An-Nur (KWAN) charity clinics and a Hospital Waqaf An-Nur (HWAN) to provide care to the underprivileged. With 18 KWAN clinics and five mobile clinics, KPJ's efforts have positively impacted over one million patients since 1998.

Overall, KPJ Healthcare Berhad's extensive network, commitment to innovation, and dedication to quality healthcare services and community outreach make it a prominent and trusted player in the private healthcare industry.

KPJ Healthcare Berhad is the leading provider of private healthcare services in Malaysia, with a history dating back to 1981 when it introduced the first private specialist hospital in Johor. The Group's core values of Safety, Courtesy, Integrity, Professionalism, and Continuous Improvement drive its integrated network of more than 29 specialist hospitals across Malaysia. Additionally, KPJ has expanded its presence internationally, with hospitals in Indonesia, Bangkok, and Bangladesh, as well as investments in retirement and age-care resorts in Australia and Malaysia.

KPJ's competitive advantage stems from its extensive reach and accessibility throughout the nation, offering a wide range of medical specialist services, some of which are pioneering in the country's healthcare industry. The company also excels in utilizing integrated technology to enhance patient care, including the adoption of Cloud Computing and continuous improvements to the KPJ Clinical Information System (KCIS). Furthermore, KPJ is exploring digitalized medical technology applications in areas such as E-Pharmacy, wearable technology, robotics, Artificial Intelligence (AI), and the Internet of Things (IoT).

With over three and a half decades of experience in hospital development and management, KPJ is built on strong fundamentals, positioning it well for the evolving healthcare industry. The company's health tourism segment has experienced significant growth through aggressive marketing strategies, expanding its footprint in various regions.

In addition to hospital-based care, KPJ has made strides in healthcare-related industries, particularly in KPJ Senior Living Care services and Healthcare Education, recognizing their potential for the future due to increasing consumer demand. KPJ hospitals have received recognition from accreditation bodies, ensuring the quality and safety of their services.

The company is committed to giving back to the community and has established a network of Klinik Wakaf An-Nur (KWAN) charity clinics and a Hospital Waqaf An-Nur (HWAN) to provide care to the underprivileged. With 18 KWAN clinics and five mobile clinics, KPJ's efforts have positively impacted over one million patients since 1998.

Overall, KPJ Healthcare Berhad's extensive network, commitment to innovation, and dedication to quality healthcare services and community outreach make it a prominent and trusted player in the private healthcare industry.

What can I earn as a General Practitioner