Executive, Examination (AMU)

Cyberjaya Education Group; Kuala Lumpur; On-site; MYR 50,000 - 84,000; Full time

Job summary

Cyberjaya Education Group is seeking an Executive, Examination Unit to oversee the end-to-end administration of university examinations and related assessment activities. You will ensure secure, accurate, and compliant processes across scheduling, venues, invigilation, and results.

The role requires strong communication in BM and English, teamwork, and the ability to work independently with integrity. Prior experience in examination administration and proficiency with office systems are

Qualifications

• Minimum Bachelor's Degree or Diploma in any field.
• Strong written and verbal communication in BM and English.
• Proficiency with Microsoft Office, Teams and related systems.

Responsibilities

• Coordinate and administer examination activities for undergraduate and postgraduate programmes.
• Prepare and maintain examination schedules, venues, candidate lists, seating arrangements, and other documents.
• Coordinate with faculties, departments, lecturers, invigilators, and stakeholders on examination matters.
• Ensure compliance with university policies and procedures.
• Assist in distribution of examination materials and related documents.
• Arrange examination venues, seating plans, equipment, and logistics.
• Coordinate invigilator appointment, briefing, deployment, and attendance.

Skills

Verbal & written communication

Team player

Independent with minimal supervision

BM & English proficiency

Flexibility

Integrity

Education

Bachelor's degree or Diploma in any field

Tools

Microsoft Office

Microsoft Teams

Barracuda system

Job description

The Executive, Examination Unit is responsible for the effective administration, coordination, and implementation of university examinations and related academic assessment activities. The role ensures that examination processes are conducted accurately, securely, efficiently, and in accordance with university policies, academic regulations, and quality assurance requirements.

Key Responsibilities

1. Examination Administration

• Coordinate and administer examination activities for undergraduate and postgraduate programmes.
• Prepare and maintain examination schedules, venues, candidate lists, seating arrangements, and other examination-related documents.
• Coordinate with faculties, schools, academic departments, lecturers, invigilators, and other relevant stakeholders on examination matters.
• Ensure examination arrangements comply with university policies, academic regulations, and approved procedures.
• Assist in the preparation and distribution of examination materials and related documents.

2. Examination Logistics and Operations

• Arrange examination venues, seating plans, examination equipment, and other logistical requirements.
• Coordinate the appointment, briefing, deployment, and attendance of invigilators.
• Ensure examination rooms are properly prepared before each examination session.
• Monitor examination sessions and respond promptly to operational issues or emergencies.
• Coordinate the secure collection, storage, transfer, and handling of examination scripts and confidential examination materials.

3. Examination Records and Data Management

• Maintain accurate and up-to-date examination records, databases, and documentation.
• Process examination-related information using the university’s student information or academic management systems.
• Assist with the compilation and verification of examination results and related academic records.
• Prepare examination reports, statistics, schedules, and other management reports as required.
• Ensure confidentiality and proper handling of sensitive student and examination information.

4. Examination Results and Post-Examination Activities

• Assist in the processing, verification, and release of examination results in accordance with approved timelines.
• Coordinate with faculties and academic departments on result-related matters.
• Assist in handling examination result queries, appeals, and requests for review in accordance with university procedures.
• Support the preparation of documents and information required for examination boards, academic committees, or other relevant meetings.

5. Student and Stakeholder Support

• Respond to enquiries from students regarding examination schedules, venues, regulations, procedures, and related matters.
• Provide clear and accurate information to students, academic staff, invigilators, and other stakeholders.
• Assist students with examination-related applications, including special examination arrangements, where applicable.
• Escalate complex or exceptional cases to the appropriate supervisor or authority.

6. Compliance, Quality Assurance and Confidentiality

• Ensure examination processes are conducted in accordance with university policies, academic regulations, and applicable quality assurance requirements.
• Maintain strict confidentiality and security of examination papers, scripts, results, student records, and other sensitive information.
• Assist in internal and external audits, quality assurance reviews, and examinations-related assessments.
• Identify process gaps and recommend improvements to enhance the efficiency, accuracy, and integrity of examination administration.

7. General Administrative Responsibilities

• Maintain proper filing and documentation of examination-related records.
• Prepare correspondence, notices, reports, minutes, and other administrative documents.
• Assist with examination-related projects, events, and university activities when required.
• Perform other duties and responsibilities assigned by the Head of Examination Unit or management.

Skills and Experiences

• Minimum Bachelor's Degree or Diploma in any field
• Intermediate level of skills and knowledge of Microsoft Office, Microsoft Teams, Barracuda system, and any other system used by the Institute.
• Minimum 2 years working experience
• Strong verbal and written communication skills in BM and English
• Effective team player and able to work independently with minimum supervision
• Flexible, proactive, and high level of integrity
• Excellent communication skills with all stakeholders - students, staff and faculty