Executive, Crew Tracking Control

Malaysia Aviation Group; Selangor; On-site; MYR 78,000 - 112,000; Full time

Benefits offered by this job

Casual attire

Life insurance

Medical benefits

Annual leave

Learning incentive

Optical allowance

Dental allowance

Attendance bonus

Panel clinic

Job summary

Malaysia Aviation Group in Selangor is seeking an Operations Control professional to support crew control, scheduling, and flight dispatch. You will monitor OTP, coordinate with OCC, and ensure regulatory compliance for uninterrupted flight operations.

The role emphasizes safety, efficiency, and collaboration with multiple departments, including on-time performance initiatives and environmental practices.

Qualifications

• Diploma or Bachelor Degree in Finance, Accounting, Business Administration, Aviation Management, or a related discipline.
• 2 years working experience in related field.

Responsibilities

• Support and uphold all safety and security policies and procedures in alignment with Flight Operations objectives.
• Contribute to achieving the Company’s On-Time Performance (OTP) targets by closely monitoring operations and coordinating prompt corrective actions with relevant departments to exceed corporate OTP goals.
• Oversee MAB One OCC in the system-wide deployment of crew resources arising from flight schedule disruptions and roster adjustments to ensure optimal crew utilization.
• Coordinate with MAB One OCC on crew-related matters, including crew qualifications, compliance requirements, and on-time flight departure performance.
• Participate in Operations Review Meetings (ORM) and prepare and present management reports as required.
• Ensure full compliance with all applicable aviation regulations, company policies, procedures, and operational standards.
• Promote and implement best environmental practices in support of MAG’s environmental policies and sustainability initiatives.
• Perform additional duties and responsibilities as assigned by the Manager or immediate superior.
• Assume the responsibilities of the Executive, Flight Dispatch during periods of absence to ensure operational continuity.
• Perform all task assigned by the superior.

Skills

Crew Control

Crew Scheduling

OCC Operations

Flight Dispatch

Crew rostering systems

Real-time crew tracking

Aviation regulatory knowledge

IROPs management

OTP monitoring

Flight operations processes

Education

Diploma/Bachelor in Aviation Management

Finance/Accounting/Business Administration

Tools

Crew rostering systems

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Diploma or Bachelor Degree in Finance, Accounting, Business Administration, Aviation Management, or a related discipline

2 years working experience in related field

Areas of Experience

Experience in airline operations, particularly in Crew Control, Crew Scheduling, Operations Control Centre (OCC), or Flight Dispatch.

Familiarity with crew rostering systems and real-time crew tracking tools.

Working knowledge of aviation regulatory requirements (e.g., CAAM, ICAO, company OM, FTL limitations).

Experience managing operational disruptions and irregular operations (IROPs).

Understanding of On-Time Performance (OTP) monitoring and recovery strategies.

Exposure to flight operations processes, including crew qualifications, licensing, and recency requirements.

Requirement

Qualifications

• Diploma or Bachelor Degree in Finance, Accounting, Business Administration, Aviation Management, or a related discipline
• 2 years working experience in related field

Areas of Experience

• Experience in airline operations, particularly in Crew Control, Crew Scheduling, Operations Control Centre (OCC), or Flight Dispatch.
• Familiarity with crew rostering systems and real-time crew tracking tools.
• Working knowledge of aviation regulatory requirements (e.g., CAAM, ICAO, company OM, FTL limitations).
• Experience managing operational disruptions and irregular operations (IROPs).
• Understanding of On-Time Performance (OTP) monitoring and recovery strategies.
• Exposure to flight operations processes, including crew qualifications, licensing, and recency requirements.

Responsibility

• Support and uphold all safety and security policies and procedures in alignment with Flight Operations objectives.
• Contribute to achieving the Company’s On-Time Performance (OTP) targets by closely monitoring operations and coordinating prompt corrective actions with relevant departments to exceed corporate OTP goals.
• Oversee MAB One OCC in the system-wide deployment of crew resources arising from flight schedule disruptions and roster adjustments to ensure optimal crew utilization.
• Coordinate with MAB One OCC on crew-related matters, including crew qualifications, compliance requirements, and on-time flight departure performance.
• Participate in Operations Review Meetings (ORM) and prepare and present management reports as required.
• Ensure full compliance with all applicable aviation regulations, company policies, procedures, and operational standards.
• Promote and implement best environmental practices in support of MAG’s environmental policies and sustainability initiatives.
• Perform additional duties and responsibilities as assigned by the Manager or immediate superior.
• Assume the responsibilities of the Executive, Flight Dispatch during periods of absence to ensure operational continuity.
• Perform all task assigned by the superior.

Benefits

• Casual attire
• Hot desk environment
• Nearby LRT (KLCC), MRT (Conlay & Bukit Bintang) & Monorail (Raja Chulan)
• Statutory deductions
• Commission incentives
• Annual leave
• Dental allowance
• Optical allowance
• Panel clinic
• Life insurance
• Attendance bonus
• Learning incentive
• Medical Benefits
• EPF SOCSO