Assistant Manager

IDC Foods Sdn. Bhd.; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Annual Leave

Medical and Hospitalisation Leave

EPF

SOCSO

Annual Bonus

EIS

Medical Insurance

Training Provided

Allowance Provided

Overtime Pay

Staff Meal

Staff Discount

Accessible location – MRT KLCC & LRT/M

2 Off Days per Week

5 Working Days

Job summary

IDC Foods Sdn. Bhd. in Kuala Lumpur seeks an Assistant Manager to lead Food & Beverage/restaurant service operations, delivering excellent dining experiences and strong team leadership. The role requires handling shifts, mentoring staff, and upholding service standards.

Ideal candidates possess a relevant qualification (SPM/O Level or Diploma/Degree) and fluent English/Bahasa Malaysia, with a passion for food service and a track record of customer-focused results.

Qualifications

• Preferably Assistant Managers specializing in Food/Beverage/Restaurant Service or equivalent.
• Candidate must possess at least SPM/'O' Level or Diploma/Degree in Food & Service Management.
• Strong interest and passion in food preparation and serving with a focus on great dining experience.
• Strong leadership skills, capable of enforcing standards, planning, pro-active and result oriented.
• Ability to interpret financial data (Profit & Loss) and make decisive actions.
• Humble, coachable and able to grow and develop others.
• Good interpersonal skills to interact with all levels and proficient in Microsoft Office.
• Willing to work shifts, weekends and public holidays.
• Proficient in English and Bahasa Malaysia.

Responsibilities

• Ensure compliance with company policies, procedures, operational standards, and loss prevention requirements.
• Assign, monitor, and ensure completion of staff tasks according to required quality standards and deadlines.
• Lead, motivate, and support employees to achieve performance expectations and contribute to operational improvements.
• Manage stock ordering, inventory, stock control, FIFO practices, and accurate related documentation.
• Ensure employees have the necessary resources, equipment, supplies, and support to perform their duties effectively.
• Assist the Direct Superior in setting and communicating operational goals, performance expectations, schedules, and deadlines.
• Monitor staff grooming, attire, cleanliness, teamwork, and adherence to company standards.
• Ensure cleanliness, food safety, hygiene, workplace safety, and brand standards are consistently maintained.
• Monitor outlet maintenance, equipment condition, and preventive maintenance activities to protect company assets.
• Support daily outlet operations, including opening and closing procedures, cashier audits, cash collection records, and billing accuracy.
• Provide attentive customer service, respond to guest requests and complaints, obtain feedback, and build strong relationships with regular customers.
• Demonstrate strong product knowledge and proactively upsell food and beverage items according to customer needs.
• Conduct and coordinate staff training and professional development activities.
• Monitor and report staff misconduct, spoilage, pilferage, theft, operational issues, and other irregularities to the Direct Superior.
• Analyse operational issues, identify root causes, implement appropriate actions, and perform any other duties assigned by the Direct Superior.

Skills

Assistant Manager F&B

Leadership

Staff Supervision

Customer Service

Shift Work

Education

SPM/O Level or Diploma/Degree in Food & Service Management

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Preferably Assistant Managers specializing in Food/Beverage/Restaurant Service or equivalent

Candidate must possess at least a Secondary School/SPM/"O" Level orDiploma/Degree in Food & Service Management

Strong interest and passion in food preparation and serving, have high interest to make a great dining experience

Strong leadership skills, an enforcer and executer, planner, pro-active, resourceful, problem solving, decision making and result oriented

Effective time management, delegation, ability to interpret financial data (Profit & Loss) and decisive on action

Humble, always ready to listen and learn from others

Able to grow and develop others, a natural leader and motivator

Good interpersonal skills, able to interact well with all level

Computer literate and proficient in Microsoft Office applications

Required to work on shifts, weekends and public holidays

Proficient in English and Bahasa Malaysia

Requirement

• Preferably Assistant Managers specializing in Food/Beverage/Restaurant Service or equivalent

• Candidate must possess at least a Secondary School/SPM/"O" Level orDiploma/Degree in Food & Service Management

• Strong interest and passion in food preparation and serving, have high interest to make a great dining experience

• Strong leadership skills, an enforcer and executer, planner, pro-active, resourceful, problem solving, decision making and result oriented

• Effective time management, delegation, ability to interpret financial data (Profit & Loss) and decisive on action

• Humble, always ready to listen and learn from others

• Able to grow and develop others, a natural leader and motivator

• Good interpersonal skills, able to interact well with all level

• Computer literate and proficient in Microsoft Office applications

• Required to work on shifts, weekends and public holidays

• Proficient in English and Bahasa Malaysia

Responsibility

• Ensure compliance with company policies, procedures, operational standards, and loss prevention requirements.

• Assign, monitor, and ensure completion of staff tasks according to required quality standards and deadlines.

• Lead, motivate, and support employees to achieve performance expectations and contribute to operational improvements.

• Manage stock ordering, inventory, stock control, FIFO practices, and accurate related documentation.

• Ensure employees have the necessary resources, equipment, supplies, and support to perform their duties effectively.

• Assist the Direct Superior in setting and communicating operational goals, performance expectations, schedules, and deadlines.

• Monitor staff grooming, attire, cleanliness, teamwork, and adherence to company standards.

• Ensure cleanliness, food safety, hygiene, workplace safety, and brand standards are consistently maintained.

• Monitor outlet maintenance, equipment condition, and preventive maintenance activities to protect company assets.

• Support daily outlet operations, including opening and closing procedures, cashier audits, cash collection records, and billing accuracy.

• Provide attentive customer service, respond to guest requests and complaints, obtain feedback, and build strong relationships with regular customers.

• Demonstrate strong product knowledge and proactively upsell food and beverage items according to customer needs.

• Conduct and coordinate staff training and professional development activities.

• Monitor and report staff misconduct, spoilage, pilferage, theft, operational issues, and other irregularities to the Direct Superior.

• Analyse operational issues, identify root causes, implement appropriate actions, and perform any other duties assigned by the Direct Superior.

Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• EPF
• SOCSO
• Annual Bonus
• EIS
• Medical Insurance
• Training Provided
• Allowance Provided
• Overtime Pay
• Staff Meal
• Staff Discount
• Accessible location – just 2 minutes’ walk from MRT Persiaran KLCC & LRT/MRT Ampang Park
• 2 Off Days per Week
• 5 Working Days