Executive, Credit Control

Apex Office Furniture Exporter Sdn Bhd; Rawang; On-site; MYR 42,000 - 72,000; Full time

Job summary

Apex Office Furniture Exporter Sdn Bhd is seeking a proactive Executive, Credit Control to manage the accounts portfolio and ensure timely collection of payments. The role requires strong communication, negotiation, and analytical skills, with close collaboration across internal teams.

Responsibilities include AR aging, collection strategies, negotiations, and month-end close support. You will maintain customer master data, ensure proper documentation, and adhere to credit procedures and

Qualifications

• Diploma or Bachelor's Degree in Accounting, Finance, Business Administration, or a related field.
• Minimum 2-3 years of working experience in Credit Control, Accounts Receivable, or Accounting. Trade/ manufacturing experience is a plus.
• Proficient in both English and Malay and familiarity with accounting software.
• Strong follow-up, negotiation skills, and ability to work under pressure to meet deadlines.
• Knowledge of E-Invoicing and SST regulations is preferred.

Responsibilities

• Monitor and manage Accounts Receivable aging to ensure timely collection of outstanding payments.
• Follow up with customers via phone, emails, and reminders on overdue accounts.
• Ensure collections are made within approved credit terms and company policies.
• Reconcile customer accounts and investigate payment discrepancies.
• Escalate delinquent accounts to Management for action and support bad debt reduction.
• Assist with month-end closing activities related to Accounts Receivable and audit requirements.

Skills

Accounts Receivable

Credit Control

Negotiation

Excel

Communication

Education

Accounting/Finance/Business Admin degree

Tools

Accounting Software

Microsoft Excel

Job description

We are looking for a proactive and detail-oriented Executive, Credit Control to manage the company's accounts portfolio and ensure timely collection of outstanding payments. This role requires strong communication, negotiation, and analytical skills, as well as the ability to work closely with internal stakeholders to achieve collection targets and support overall financial operations.

Key Responsibilities

1. Accounts Receivable & Collection Management

Monitor and manage Accounts Receivable (AR) aging to ensure timely collection of outstanding payments.

Follow up with customers via phone calls, emails, and official reminders on overdue accounts.

Ensure collections are made within approved credit terms and company policies.

Reconcile customer accounts and investigate payment discrepancies.

2. Credit Control & Recovery

Execute collection strategies and follow-up plans to minimize overdue balances.

Negotiate and coordinate payment arrangements with customers when required.

Escalate delinquent accounts and high-risk cases to Management for further action.

Support initiatives to reduce bad debts and improve cash flow.

3. Internal Coordination

Respond promptly to customer enquiries relating to invoices, statements, payments, and account balances.

Liaise closely with the Sales teams to resolve billing disputes and collection issues.

Maintain positive customer relationships while ensuring effective debt recovery.

4. Reporting

Prepare and maintain weekly and monthly Accounts Receivable aging and collection reports.

Monitor collection performance and highlight overdue accounts to management.

Provide accurate updates on collection status and customer payment trends.

5. Documentation & Compliance

Maintain accurate and up-to-date customer master data, credit records, and supporting documents.

Ensure proper filing and documentation of invoices, statements, payment records, and correspondence.

Adhere to company policies, credit procedures, and internal control requirements.

6. Other Duties

Assist with month-end closing activities related to Accounts Receivable.

Support internal and external audit requirements.

Perform any other duties and responsibilities assigned by Management from time to time.

Job Requirements

Diploma or Bachelor's Degree in Accounting, Finance, Business Administration, or a related field.

Minimum 2-3 years of working experience in Credit Control, Accounts Receivable, or Accounting. Experience in the trading or manufacturing field will be an added advantage.

Proficient in both (English, Malay) and familiarity with accounting software and Microsoft Excel.

Good understanding of Accounts Receivable processes and credit control practices.

Knowledge of E-Invoicing and SST regulations is preferred.

Strong follow-up, negotiation skills, responsible and able to handle pressure while meeting deadlines.

What can I earn as a Credit Control Executive

Start your career journey with APEX Office Furniture Exporter Sdn Bhd, a forward-thinking organization committed to innovation, excellence, and continuous improvement in the office furniture industry. We foster a professional and supportive workplace where collaboration, creativity, and performance are highly valued.

We are dedicated to developing our people through career growth opportunities, skills enhancement, and a culture built on integrity, accountability, and teamwork. Our inclusive environment empowers employees to contribute, grow, and succeed.

Join us and be part of a passionate team driving meaningful impact and long-term success.

Start your career journey with APEX Office Furniture Exporter Sdn Bhd, a forward-thinking organization committed to innovation, excellence, and continuous improvement in the office furniture industry. We foster a professional and supportive workplace where collaboration, creativity, and performance are highly valued.

We are dedicated to developing our people through career growth opportunities, skills enhancement, and a culture built on integrity, accountability, and teamwork. Our inclusive environment empowers employees to contribute, grow, and succeed.

Join us and be part of a passionate team driving meaningful impact and long-term success.

What can I earn as a Credit Control Executive