Executive, Business Admin

Masteron Sdn Bhd; Puchong; On-site; MYR 28,000 - 45,000; Full time

Job summary

Masteron Sdn Bhd is seeking a friendly and organized receptionist/administration assistant for our sales gallery in Puchong. You will welcome walk-in prospects, register visitors, and direct them to Sales Representatives while ensuring the gallery is clean, stocked with marketing materials, and prepared for opening.

Role requires 1–2 years in admin/reception or gallery operations, proficiency in MS Office, and strong communication. Weekend work may be required in line with events and peak hours.

Qualifications

• SPM or Diploma or equivalent required.
• 1–2 years in administration, reception, customer service or gallery operations is an advantage.
• Willing to work on weekends and public holidays per schedule.
• Proficient in Microsoft Office (Excel and Word).
• Good communication and interpersonal skills.
• Well-organized, responsible, proactive and detail-oriented.

Responsibilities

• Greet and register walk-in prospects, guests and visitors; maintain daily visitor records.
• Direct visitors to Sales Representatives or agents.
• Ensure gallery and show units are clean, presentable and ready before opening, secured after closing.
• Monitor inventory of marketing materials (brochures, flyers, promos).
• Coordinate visitor movement between gallery and show units; manage visitor flow.
• Attend to general enquiries and provide basic project information.
• Liaise with cleaners, security and maintenance on gallery operations; escalate issues as needed.
• Perform other duties as assigned by Management.

Skills

Customer service

Interpersonal skills

Communication

Multitasking

Attention to detail

Team coordination

Education

SPM/Diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Job description

Ensure the sales gallery, show units and surrounding areas are clean, tidy and presentable at all times.

Report any maintenance issues, defects or damages to the relevant personnel for follow-up.

Ensure the gallery and show units are ready before opening and properly secured after closing.

Maintain and monitor inventory of marketing materials, including brochures, flyers, promotional gifts and other sales collateral.

Welcome and register all walk-in prospects, guests and visitors and maintain accurate daily visitor records & registration details.

Direct visitors to the respective Sales Representatives or appointed agents.

Attend to general enquiries and provide basic project information when required.

Coordinate visitor movement between the sales gallery and show units.

Manage visitor flow and crowd control, particularly during weekends, events and peak visiting hours.

Ensure visitors are accompanied by authorized personnel when accessing show units or restricted areas.

Monitor show unit visitor capacity and maintain a safe, orderly visiting environment.

Monitor show unit visitor capacity and maintain a safe, orderly visiting environment.

Support the Sales & Marketing team with gallery arrangements, events and promotional activities.

Liaise with cleaners, security, maintenance personnel and relevant departments on gallery operational matters.

Perform other related duties as assigned by the Management.

Job Requirements:

SPM, Diploma or any equivalent qualification.

Minimum 1-2 years of working experience in administration, reception, customer service or property sales gallery operations is an added advantage.

Willing to work on weekends and public holidays, subject to the assigned work schedule and applicable employment arrangements.

Proficiency in Microsoft Office (Microsoft Excel and Word)

Good communication and interpersonal skills.

Well-organized, responsible, proactive and attentive to details.

Able to multitask and work independently with minimal supervision.

Pleasant personality with a customer-service-oriented attitude.

With over 25 years of experience in Property Development and Construction, Masteron has delivered over 5,000 homes in the Klang Valley.

As one of the market leaders in the Puchong area, we have since grown our footprint to Petaling Jaya and Kuala Lumpur with new and exciting developments and aim to continue this growth for the years to come. The company has also diversified internationally with interests in the United Kingdom and Australia.

We are the creators of projects including the Koi series of apartments, Taman Mas Sepang Integrated Township, Aurora Residences, Verando Residences and the iconic Fourpoints By Sheraton Hotel KL Chinatown to name a few.

We take great pride in our work and aim to constantly push the boundaries of the industry, ensuring that our projects encompass the latest design, technology , innovation and at the same time provide the best value and experience for our customers.

Besides development and construction, we also have subsidiaries in Hospitality, Coworking, Renewable Energy, Mining and Resources that form part of the Masteron Group of Companies.

We are also an affiliate of the Federal International Holdings Berhad group of companies, which is listed on the Main Board of the Kuala Lumpur Stock Exchange