Executive, Branch Support Operations (Fleet)

Carsome; Selama; On-site; MYR 45,000 - 78,000; Full time

Job summary

Carsome is hiring an Executive for Branch Support Operations (Fleet) in Malaysia to verify vehicle conditions against inspection reports and assist customers with change of ownership. You will lead vehicle handovers, inspections, and coordinate inter-branch transfers to ensure fleet efficiency.

The role requires 2+ years in automotive, a valid driving license, and the ability to travel. You will work with Logistics and QA teams to maintain accurate records using TMS and CarTracker.

Qualifications

• Qualification in SPM / Diploma / Degree (in any discipline).
• Preferably candidates possess some level of Automotive Education.
• Minimum 2 years of experience working in the Automotive industry.
• A valid driving license with a clean record and willingness to travel.
• Ability to interact and communicate with individuals at all levels.

Responsibilities

• Verify vehicle condition against inspection reports and assist customers with change of ownership.
• Conduct Pre-Delivery Inspections (PDI) and inspections for IC to IC transfers.
• Prepare vehicles for test drives and perform post-test drive touch-ups as needed.
• Coordinate Puspakom re-inspections within timelines to prevent expiry.
• Coordinate car wash or USP and update AppSheet for records.
• Perform monthly stock counts to ensure vehicle inventory accuracy.
• Update CarTracker (C2B) before and after collections to prevent discrepancies.
• Assist with inter-branch vehicle transfers and inter-branch handovers.

Skills

Communication

Multitasking

Teamwork

Problem-solving

Interpersonal skills

Education

SPM / Diploma / Degree

Tools

TMS

CarTracker

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Executive, Branch Support Operations (Fleet)

About You

You will be reporting to the Assistant Team Leader, where you will be expected to confirm car condition against inspection report and help customer with change of ownership.

Your Day-to-Day

Vehicle Handover & Inspection

• Conduct Pre-Delivery Inspections (PDI)
• Perform inbound and outbound inspections on all IC to IC transfer cars and update records accordingly.
• Vehicle Maintenance & Upkeep
• Prepare vehicles for test drives, including post-test drive inspections and required touch-ups.
• Puspakom B5 / B7 re-inspection is conducted within the stipulated timeline to prevent expiry.
• Coordinate Car Wash or USP. Update AppSheet.
• Monthly stock counts to ensure vehicle inventory accuracy.
• Update CarTracker(C2B) before and after every collection to prevent discrepancies.
• Tag keys accurately based on vehicle number plates for easy tracking.
• Pre-collection preparation: Verify vehicle availability, park cars according to the Logistics team listing, and arrange transport from branches to the yard.
• Conduct PDI during dealer car collection from the yard.
• Transport cars from yard to branch for dealer pickup.
• Receive and facilitate car handovers from different branches.

Vehicle Transfer & Logistic Coordination

• Work closely with the Logistics team to facilitate inter-branch vehicle transfers.
• Self-collect and arrange Value Car photoshoops, especially for East Malaysia (EM) branches.
• CMS transfer store requests and manage inbound/outbound movements through TMS (Transport Management System).
• Loading/unloading vehicles onto trailers for inter-branch movement. Update CarRetailer App.

Your Know-How

• Qualification in SPM / Diploma / Degree (in any discipline).
• Preferably candidates possess some level of Automotive Education.
• Minimum 2 years of experience working in the Automotive industry.
• A valid driving license with a clean record and willingness to travel.
• Ability to interact and communicate with individuals at all levels.
• Ability to multitask, prioritize effectively and think fast to resolve challenging situations.
• Ability to work independently as well as within a team to support each other.
• A quality-first mentality in upholding CARSOME' s fleet quality standards.
• Familiarity with the JPJ or Puspakom’s procedure will be a plus point.