Executive, Branch Support Operations (Fleet)

Carsome; Batu Pahat; On-site; MYR 78,000 - 112,000; Full time

Job summary

Carsome is seeking an Executive, Branch Support Operations (Fleet) in Malaysia. You will confirm car condition against inspection reports and assist customers with change of ownership.

You will coordinate vehicle handovers, inspections, and inter-branch transfers, while maintaining accurate records across CarTracker, AppSheet, and TMS. Key responsibilities include PDIs, inbound/outbound vehicle movements, yard prep, and collaboration with Logistics to ensure timely transfers.

Qualifications

• SPM/Diploma/Degree in any discipline.
• Preferably automotive education.
• Minimum 2 years of experience in the automotive industry.
• Valid driving licence with a clean record and willingness to travel.
• Able to interact and communicate with people at all levels.
• Able to multitask, prioritise and work independently or in a team.

Responsibilities

• Oversee Vehicle Handovers and Inspections including PDIs and transfer records.
• Coordinate inter-branch vehicle transfers with Logistics team.
• Assist with vehicle maintenance, prep for test drives, and post-test drive touch-ups.
• Manage Puspakom/B5/B7 re-inspections within timelines.
• Update CarTracker and CarRetailer App to ensure accuracy.
• Support yard organization and stock counts for inventory accuracy.
• Coordinate photoshoots for East Malaysia branches.
• Handle inbound/outbound movements using TMS.

Skills

Communication

Multitasking

Teamwork

Customer service

Education

SPM/Diploma/Degree

Automotive education (preferable)

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Executive, Branch Support Operations (Fleet)

About You

You will be reporting to the Assistant Team Leader, where you will be expected to confirm car condition against inspection report and help customer with change of ownership.

Your Day-to-Day

Vehicle Handover & Inspection

• Conduct Pre-Delivery Inspections (PDI)
• Perform inbound and outbound inspections on all IC to IC transfer cars and update records accordingly.
• Vehicle Maintenance & Upkeep
• Prepare vehicles for test drives, including post-test drive inspections and required touch-ups.
• Puspakom B5 / B7 re-inspection is conducted within the stipulated timeline to prevent expiry.
• Coordinate Car Wash or USP. Update AppSheet.
• Monthly stock counts to ensure vehicle inventory accuracy.
• Update CarTracker(C2B) before and after every collection to prevent discrepancies.
• Tag keys accurately based on vehicle number plates for easy tracking.
• Pre-collection preparation: Verify vehicle availability, park cars according to the Logistics team listing, and arrange transport from branches to the yard.
• Conduct PDI during dealer car collection from the yard.
• Transport cars from yard to branch for dealer pickup.
• Receive and facilitate car handovers from different branches.

Vehicle Transfer & Logistic Coordination

• Work closely with the Logistics team to facilitate inter-branch vehicle transfers.
• Self-collect and arrange Value Car photoshoops, especially for East Malaysia (EM) branches.
• CMS transfer store requests and manage inbound/outbound movements through TMS (Transport Management System).
• Loading/unloading vehicles onto trailers for inter-branch movement. Update CarRetailer App.

Your Know-How

• Qualification in SPM / Diploma / Degree (in any discipline).
• Preferably candidates possess some level of Automotive Education.
• Minimum 2 years of experience working in the Automotive industry.
• A valid driving license with a clean record and willingness to travel.
• Ability to interact and communicate with individuals at all levels.
• Ability to multitask, prioritize effectively and think fast to resolve challenging situations.
• Ability to work independently as well as within a team to support each other.
• A quality-first mentality in upholding CARSOME' s fleet quality standards.
• Familiarity with the JPJ or Puspakom’s procedure will be a plus point.