Executive, Account Receivable

DKSH Malaysia Sdn Bhd; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

DKSH Malaysia Sdn Bhd is seeking a Credit Control/Account Receivable Executive to manage AnP clearing, aging integrity, and dispute resolution. You will drive end-to-end AR processes, coordinate with BU and Finance, and ensure accurate data and audit trails.

Ideal candidates have a Diploma or GCE A-Level in Accounting/Finance and at least 1 year in AR or credit control. Proficiency in Excel and SAP AR is essential; Exceedra experience is a plus.

Qualifications

• Diploma or GCE A-Level in Accounting/Finance is required.
• 1 year of AR/credit control or related finance operations experience.
• Proficient in Microsoft Excel and Office tools; able to work with large data sets and trackers.
• Working knowledge of SAP AR modules; Exceedra experience is a strong advantage.

Responsibilities

• Own end-to-end AnP U-aging monitoring and clearance, including data extraction and analysis.
• Proactively follow up on overdue AnP balances and dispute cases, ensuring timely resolution.
• Investigate and resolve incorrect postings and reverse entries with relevant teams.
• Track and manage AR account parking items (e.g. R13) and ensure full clearance.
• Coordinate with BU and Finance on PnL charge proposals for aged items with clear evidence.
• Monitor Exceedra reports and raise tickets with CSSC-Exceedra until root cause resolution.
• Issue Credit Notes for approved AnP invoices and ensure system alignment.
• Maintain AnP trackers, matrices, and control logs with data integrity.

Skills

Excel

Data analysis

Communication

Attention to detail

Education

Diploma or GCE A‑Level in Accounting/Finance

Tools

SAP AR

Exceedra

Job description

Reporting to the Credit Control Manager, the Credit Control/Account Receivable Executive will be tasked to perform A&P clearing (U aging, follow-up with dispute case, reverse entry, Exceedra issue). The role ensures disciplined, timely, and accurate end-to-end management of AnP clearing, ageing integrity, dispute resolution, and system governance, with a strong focus on risk containment, data accuracy, and stakeholder accountability.

Key responsibilities

Own end-to-end AnP U-aging monitoring and clearance, including extraction, validation, analysis, reporting, and follow-up with Business Units and relevant stakeholders.

Proactively follow up on overdue AnP balances, dispute cases, credit notes, and refunds, ensuring timely resolution and clear audit trails.

Investigate and resolve incorrect postings and reverse entries, including Exceedra-related mismatches, working closely with BU, Claims, GL, and BPO teams.

Track and manage main AR account parking items (e.g. R13), validate deduction details, and follow through with BPO or customers until full clearance.

Coordinate with BU and Finance stakeholders on PnL charge proposals for long-aged or non-recoverable AnP items, supported by clear evidence and analysis.

Monitor daily Exceedra Success and Error reports, raise and manage tickets with CSSC-Exceedra, and follow through until root cause resolution.

Issue Credit Notes for approved AnP invoices based on validated BU or customer submissions, ensuring accuracy and system alignment.

Maintain and update AnP trackers, matrices, and control logs, ensuring data integrity, version control, and transparency.

Drive continuous process improvement, including simplification, standardisation, and better use of automation and system capabilities.

Support audits, internal reviews, and management reporting by providing clear, defensible, and well-documented AnP positions.

About you

Minimum Diploma or GCE 'A' Level in Accounting, Finance, or related discipline.

For Executive: Minimum 1 year of experience in AR, collections, credit control, or related finance operations.

Proficient in Microsoft Excel and Office tools; able to work with large data sets, trackers, and reconciliations.

Working knowledge of SAP AR modules; experience with Exceedra or similar AnP systems is a strong advantage.

Sound understanding of AR ageing, deductions, AnP mechanics, and clearing logic.

Strong analytical and problem-solving capability, with attention to detail and root-cause thinking.

Clear, structured communicator able to engage BU, Finance, BPO, and system teams professionally.

Proficient in English (written and spoken).

Demonstrates ownership mindset; adaptable and receptive to process changes, system enhancements, and evolving scope.

DKSH’s purpose is to enrich people’s lives. For nearly 160 years, we have been marketing, selling, and

distributing high-quality products and brands for multinational and Fortune 500 companies. Through our

Business Units Consumer Goods, Healthcare, Performance Materials, and Technology, we deliver

sustainable growth for our partners. We contribute to improving the quality of life for our employees and

people in the local communities in which we operate. Headquartered in Switzerland, DKSH is publicly

listed and operates in 36 markets across Asia Pacific, Europe, and North America. We employ over

29,000 specialists and produced net sales of CHF 11.1 billion in 2023.