- Oversee and review daily AR transactions, ensuring accuracy and timely recording in the accounting system
- Monitor customer billing, receipts, and allocation processes to ensure completeness
- Review and approve credit notes and adjustments entries
- Ensure prompt and accurate bank reconciliation for incoming receipts
- Monitor e-Invoicing compliance in line with Malaysian regulatory requirements
2. Credit Control & Collections
- Lead credit control activities including monitoring of customer credit limits and payment terms
- Review AR aging reports and drive collection strategies to reduce overdue balances
- Authorize account blocking/unblocking based on credit risk and overdue status
- Manage escalation of delinquent accounts and coordinate recovery actions
- Issuance of reminder letters and follow-up on overdue receivables
- Liaise with Sales and Operations to resolve billing disputes and collection issues
- Manage key customer accounts and ensure effective handling of B2B portals
- Maintain accurate customer master data in the system
- Supervise, guide, and review the work of AR team members
- Provide training and coaching to enhance team capabilities
- Ensure adherence to company policies, SOPs, and internal controls
- Allocate tasks and monitor team performance against KPIs (if there is any KPI being set)
- Support month-end and year-end closing activities related to AR
- Prepare AR aging analysis and any other reports and management summaries
- Participate in audit processes and ensure proper documentation
Work Experience & Education Requirements
A Bachelor’s Degree in Accounting, Finance, or related field
- Part Professional Qualification: ACCA/CPA/CA or equivalent is an added advantage
- Minimum 4–6 years of relevant AR / credit control experience
- At least 1–2 years in a supervisory or senior role preferred
- Strong knowledge of AR processes, credit control, and reconciliation
- Familiarity with ERP/accounting systems (e.g. Epicor, SAP, Oracle, etc.)
- Proficiency in Microsoft Excel
- Had exposure on Robotic Process Automation (RPA)
- Strong analytical and problem-solving skills
- Good communication and stakeholder management abilitiesDetail-oriented with high level of integrity
- Ability to work under pressure and meet deadlines
Luxury Prudence is in the business of providing cold chain logistics, warehousing, and distribution services for food products. Luxury Prudence operates nationwide in West Malaysia and services up to 50,000 customer locations.
Luxury Prudence is in the business of providing cold chain logistics, warehousing, and distribution services for food products. Luxury Prudence operates nationwide in West Malaysia and services up to 50,000 customer locations.