Event Sales Executive

Incompleteness Theorem Sdn. Bhd.; Kuala Lumpur; On-site; MYR 48,000 - 72,000; Full time

Job summary

WORQ is seeking an Event Sales Executive in Kuala Lumpur to drive revenue through lead generation, prospecting, and nurturing client relationships. You will collaborate with Marketing to align campaigns, prepare proposals, and create promotional video content to showcase event spaces and upsell products.

You will manage CRM records, track key metrics, and contribute to sales campaigns and promotions to attract potential clients and secure repeat business in a fast-paced coworking environment.

Qualifications

• 1+ year of experience in sales or customer-facing roles, preferably in events, hospitality, or coworking spaces.
• Proven track record of meeting or exceeding sales targets.
• Strong sales and customer service mindset, driving deals from prospecting to closing.
• Excellent communication, presentation, negotiation, and listening skills.

Responsibilities

• Lead generation & prospecting: Assist the Sales team in identifying and qualifying new leads through hunting, on-ground business development, door-knock, research, cold calls, and email outreach.
• Support lead generation initiatives and track lead conversion rates.
• Update the CRM system with accurate lead and sales activity data.
• Help organize sales campaigns and promotions for event and meeting room sales and other upselling products and services, ensuring alignment with marketing strategies.
• Create compelling video content and promotional materials to highlight our event spaces and other upselling products and services, attracting potential clients and enhancing their experience at WORQ.
• Track the success of sales campaigns and provide suggestions for improvements.
• Assist in the preparation of promotional offers and discounts to drive sales.
• III) Customer relationship management: Support the Sales team in managing and nurturing relationships with both new and existing clients.
• Assist in preparing sales presentations, proposals, and quotations to meet customer needs.
• Follow up with clients to ensure satisfaction and identify opportunities for repeat business.
• Help track and analyze key sales performance metrics, such as revenue, conversion rates, and sales targets.
• Prepare reports to monitor progress against sales goals and provide insights to the Sales team.
• V) Collaboration with Marketing: Work closely with Marketing to align sales strategies with campaigns and share customer feedback.
• To perform other additional tasks as assigned.

Skills

Lead generation

Sales

Customer service

Video content

CRM

English proficiency

Presentation skills

Negotiation

Tools

CRM system

Video editing tools

Job description

The Event Sales Executive supports the sales team in driving revenue and promoting WORQ’s event spaces and meeting rooms. This role focuses on lead generation, qualifying prospects and assisting with sales campaigns, promotions and content creation to attract potential clients. They help manage customer relationships, prepare proposals and quotations, and follow up to ensure satisfaction and repeat business. Additionally, they track sales performance, maintain CRM records, and collaborate closely with marketing to align campaigns with sales strategies, providing insights to optimize outreach and promotional efforts.

Job responsibilities:

• I) Lead generation & prospecting:
• Assist the Sales team in identifying and qualifying new leads through active hunting, on ground business development, door knock, research, cold calls, and email outreach.
• Support lead generation initiatives and track lead conversion rates.
• Update the CRM system with accurate lead and sales activity data.
• Help organize sales campaigns and promotions for event and meeting room sales and other upselling products and services, ensuring they align with broader company goals and marketing strategies.
• Create compelling video content and promotional materials to highlight our event spaces and meeting rooms and other upselling products and services, attracting potential clients and enhancing their experience at our Coworking space.
• Track the success of sales campaigns and provide suggestions for improving future promotional efforts.
• Assist in the preparation of promotional offers and discounts to drive sales.
• III) Customer relationship management:
• Support the Sales team in managing and nurturing relationships with both new and existing clients.
• Assist in preparing sales presentations, proposals, and quotations to meet customer needs.
• Follow up with clients to ensure satisfaction and identify opportunities for repeat business.
• Help track and analyze key sales performance metrics, such as revenue, conversion rates, and sales targets.
• Prepare reports to monitor progress against sales goals and provide insights to the Sales team.
• V) Collaboration with Marketing department:
• Work closely with the Marketing team to align sales strategies with marketing campaigns and promotional efforts.
• Share customer feedback and market insights to refine marketing strategies and sales tactics.
• To perform other additional tasks as assigned.

Job requirements:

• Minimum 1 year of experience in sales or customer-facing roles, preferably in events, hospitality, or coworking spaces.
• Proven track record of meeting or exceeding sales targets.
• Strong sales and customer service mindset, capable of driving deals from prospecting to closing.
• Excellent communication, presentation, negotiation, and listening skills.
• Skilled in creating promotional materials and compelling video content to showcase event spaces.
• Self-motivated, proactive, and results-driven, thriving in a fast-paced environment.
• Strong analytical skills to track sales performance and suggest improvements.
• Must have good communication skills and strong command of spoken and written English language.

Unlock job insights

Who are we and why should you work here?

WORQ is a flexible-office and community company, with products in coworking spaces, community app, enterprise solutions and looking to grow its offerings to better service and innovate the real estate market. As an innovation firm in this industry, WORQ is a venture capital-backed startup invested by Cradle, 500 Start-Ups, Phillip Capital, Space Matrix ( a sister company of Jungle Ventures ), as well as private investors from Goldman Sachs and Temasek. Winning 5 awards including, Voted the Best Coworking Space of Malaysia by the Malaysia Rice Bowl Startup Awards in 2017, Coworker Member’s Choice Award winner in 2018, Outstanding Incubator / Coworking Space Winner in 2018, Coworker Member’s Choice Award winner for Kuala Lumpur category in 2019 and Coworker Member’s Choice Awards winner with 100,000 sqft of space and growing, housing over 281 companies, we have been able to fuel collaboration on a scale never seen before in Malaysian entrepreneurship history.

WORQ’s fast growth in a sustainable manner has garnered the continued support and investment from the VC world including its latest third round of financing completed amidst COVID-19 with backing from seven follow-on investors, signifying investor confidence in its potential. Its sustainability and risk management is bar none and endorsed by six of the major banks in Malaysia extending loan offers to WORQ, passing the stringent risk test of traditional banks. With a strong base, WORQ is poised to capitalize on the fast-growing flexible office market to reach its vision of making people prosper by working together. It's a massive dream, and we're working passionately to fulfill it. We can't do it alone though - this is where you come in.