EV Service Concierge & Diagnostic Advisor
X Mobility Sdn Bhd
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Job summary
XPeng Service Advisor position based in Selangor, with involvement in Petaling Jaya, focusing on direct liaison between owners and the service workshop. You greet customers, collect vehicle information, and perform initial diagnostics based on descriptions while translating issues into actionable instructions for EV technicians.
Additionally, you will manage work orders, provide cost and warranty estimates, oversee digital scheduling, and advise customers on smart EV care, software updates,
Job description
XPeng Service Advisor position based in Selangor, with involvement in Petaling Jaya, focusing on direct liaison between owners and the service workshop. You greet customers, collect vehicle information, and perform initial diagnostics based on descriptions while translating issues into actionable instructions for EV technicians.
Additionally, you will manage work orders, provide cost and warranty estimates, oversee digital scheduling, and advise customers on smart EV care, software updates,
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