EV-Ready Automotive Service Advisor

Wheelcorp Premium Sdn Bhd; Shah Alam; On-site; MYR 28,000 - 50,000; Full time

Job summary

Wheelcorp Premium Sdn Bhd is seeking an Automotive Service Advisor to assist customers with vehicle servicing, maintenance, repairs and warranty matters. You will record complaints, advise on services and prepare quotations, while coordinating with technicians to monitor progress and ensure timely delivery.

The role requires good communication, a customer-oriented mindset and willingness to learn EV technology and after-sales procedures. Fresh graduates are welcome to apply.

Qualifications

• Minimum SPM / Diploma in Automotive, Business Administration or a related field.
• Fresh graduates encouraged to apply.
• Strong communication and interpersonal skills.
• Customer-oriented with problem-solving abilities.
• Willingness to learn EV technology and after-sales service procedures.

Responsibilities

• Greet customers and attend to enquiries regarding servicing, maintenance, repairs and warranty.
• Record vehicle complaints and service requirements.
• Advise on maintenance and repair services.
• Prepare quotations, job orders and service documentation.
• Coordinate with technicians to monitor progress and delivery.
• Provide updates on service status and timelines.
• Explain warranty coverage and maintenance procedures.
• Maintain accurate customer records and service histories.
• Ensure high customer satisfaction and relationships.

Skills

Customer service

Communication

Interpersonal skills

Problem-solving

Teamwork

Attention to detail

Education

SPM / Diploma in Automotive or related field

Job description

Wheelcorp Premium Sdn Bhd is seeking an Automotive Service Advisor to assist customers with vehicle servicing, maintenance, repairs and warranty matters. You will record complaints, advise on services and prepare quotations, while coordinating with technicians to monitor progress and ensure timely delivery.

The role requires good communication, a customer-oriented mindset and willingness to learn EV technology and after-sales procedures. Fresh graduates are welcome to apply.