EV Charging Network Operations Lead

BYD Malaysia; Selangor; Sur place; MYR 108 000 - 180 000; Plein temps

Résumé du poste

BYD Malaysia is seeking a hands-on Operations & Maintenance Manager to oversee the day-to-day performance and reliability of the EV charging network in Selangor. You will monitor uptime, coordinate repairs, and manage maintenance programmes with contractors and suppliers.

The role requires strong troubleshooting, KPI management and stakeholder coordination, plus the ability to travel to operational sites as needed. English and Bahasa Malaysia are required, Mandarin an added advantage.

Qualifications

• Bachelor’s Degree or equivalent in Electrical, Electronic, Mechanical Engineering or related discipline.
• Experience in operations & maintenance of EV charging networks or similar.
• Experience managing field maintenance operations, contractors or technical service providers.

Responsabilités

• Manage day-to-day performance and availability of the EV charging network.
• Monitor uptime, faults and KPIs; coordinate corrective actions.
• Develop and manage maintenance programmes for EV charging assets.
• Manage maintenance contractors, field service providers and suppliers.
• Coordinate fault diagnosis and technician dispatch, rectification and restoration of charging services.
• Establish and monitor maintenance SLAs, response times and MTTR.
• Maintain spare parts and warranties; handle supplier claims.
• Collaborate with Technical Engineer on electrical and system issues.
• Work with Digital Platform team on communication, software and remote-operation issues.
• Analyze recurring faults and recommend improvements.
• Maintain asset register and maintenance history for chargers.
• Develop operating procedures and escalation processes.
• Review and accept handover of new charging sites.

Connaissances

Operations & Maintenance

Contractor management

Troubleshooting

KPI management

Stakeholder management

English and Bahasa Malaysia

Formation

Electrical Engineering

Electronic Engineering

Mechanical Engineering

Description du poste

BYD Malaysia is seeking a hands-on Operations & Maintenance Manager to oversee the day-to-day performance and reliability of the EV charging network in Selangor. You will monitor uptime, coordinate repairs, and manage maintenance programmes with contractors and suppliers.

The role requires strong troubleshooting, KPI management and stakeholder coordination, plus the ability to travel to operational sites as needed. English and Bahasa Malaysia are required, Mandarin an added advantage.