ERP Financial Systems Support Consultants

Private Advertiser; Petaling Jaya; On-site; MYR 80,000 - 130,000; Full time

Job summary

Private Advertiser in Malaysia seeks an ERP Financial Systems Consultant to bridge accounting principles with technology, focusing on Microsoft Dynamics 365 to optimize financial operations and ensure regulatory integrity.

You will act as a strategic partner, supporting clients’ ERP needs, from functional support to system enhancements and user guidance, while collaborating with technical teams and delivering training materials.

Qualifications

• Diploma / Bachelor’s Degree in Accounting, Business, IT, Computer Science, or related fields.
• Experience in manufacturing environment is highly desirable.
• Experience in Microsoft Dynamics Business Central or F&O systems is an advantage.
• Basic understanding of business processes (Sales, Purchase, Inventory, Finance) is a plus.
• Good communication skills and ability to work with users.
• Strong problem-solving and analytical mindset.
• A team player with a positive attitude.

Responsibilities

• Provide functional support for ERP systems, including Sales, Purchasing, Inventory, and Finance modules.
• Handle customer support requests, troubleshoot issues, and propose solutions in a timely manner.
• Perform system enhancements based on user requirements, including setup changes and process improvements.
• Prepare Technical Design Documents (TDD) or functional documentation for system changes and new features.
• Participate in e-Invoice related projects, including requirement gathering, testing, and user guidance.
• Assist in system testing, UAT support, and validation for enhancements and new implementations.
• Support project teams with ad-hoc tasks such as data checking, configuration setup, and documentation.
• Work closely with technical consultants and developers to ensure solutions meet business needs.
• Conduct user training and prepare user guides when required.
• Maintain proper documentation for support cases, changes, and system configurations.

Skills

ERP systems

Financial processes

Communication

Teamwork

User training

Education

Bachelor’s degree in Accounting/Business/IT/CS

Tools

Microsoft Dynamics 365

Job description

Are you a finance professional who loves the 'how' behind the numbers?

We are looking for Support - ERP Financial Systems Consultants to bridge the gap between accounting principles and cutting-edge technology. You won't just 'solve tickets'—you will be a strategic partner helping our clients optimize their financial operations and ensure regulatory integrity using Microsoft Dynamics 365.

Key Responsibilities

• Provide functional support for ERP systems, including Sales, Purchasing, Inventory, and Finance modules.
• Handle customer support requests, troubleshoot issues, and propose solutions in a timely manner.
• Perform system enhancements based on user requirements, including setup changes and process improvements.
• Prepare Technical Design Documents (TDD) or functional documentation for system changes and new features.
• Participate in e-Invoice related projects, including requirement gathering, testing, and user guidance.
• Assist in system testing, UAT support, and validation for enhancements and new implementations.
• Support project teams with ad-hoc tasks such as data checking, configuration setup, and documentation.
• Work closely with technical consultants and developers to ensure solutions meet business needs.
• Conduct user training and prepare user guides when required.
• Maintain proper documentation for support cases, changes, and system configurations.

Requirements

Diploma / Bachelor’s Degree in Accounting, Business, IT, Computer Science, or related fields.

Experience in manufacturing environment is highly desirable.

Experience in Microsoft Dynamics Business Central or F&O systems is an advantage.

Basic understanding of business processes (Sales, Purchase, Inventory, Finance) is a plus.

Good communication skills and ability to work with users.

Strong problem-solving and analytical mindset.

A team player with a positive attitude.

Personal Qualities We Value

Eager to learn and open to new challenges.

Excited about consulting and customer support work.

Responsible, proactive, and willing to take ownership.

Able to work well in a team and support one another.

Willing to grow and build a long-term career as an ERP consultant.