EPF Compliance Investigator

EPF Malaysia; Petaling Jaya; On-site; MYR 50,000 - 84,000; Full time

Job summary

EPF Malaysia is seeking a Compliance Investigator to ensure adherence to EPF Act, rules and regulations. The role conducts investigations on non-compliance, verifies salary records for accurate EPF contributions, and supports enforcement actions to protect members' retirement savings.

You will counsel employers, perform visits, review records, resolve disputes, and prepare case documents for proceedings. The position requires strong analytical skills, regulatory knowledge, and integrity, with

Qualifications

• Diploma as highest qualification in Economics, Business Law, Public Administration, Accounting, Statistics, Mathematics or related field.
• SPM credits in Bahasa Malaysia and a pass in Bahasa Malaysia Oral Test (Ujian Lisan).
• Valid Malaysian Driver's License.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Excellent command of Bahasa Malaysia and English.

Responsibilities

• Counsel and educate employers on statutory obligations under the EPF Act and related regulations.
• Conduct field visits, inspections and investigations to verify employer compliance and records.
• Manage complaints, disputes and enquiries relating to EPF matters and ensure timely resolution.
• Conduct recovery activities for overdue EPF contributions.
• Review and assess employer records to verify accuracy of EPF contributions.
• Investigate non-compliance cases and recommend appropriate enforcement actions.
• Prepare investigation reports, case documentation and supporting evidence for enforcement proceedings.
• Collaborate with internal stakeholders to support enforcement actions.
• Analyse data to identify trends and areas requiring action.
• Provide guidance to employers on EPF products, policies and compliance requirements.
• Prepare and manage work schedules for visitation and inspection activities.

Skills

Analytical skills

Regulatory compliance

Interpersonal skills

Detail-oriented

Team player

Integrity

Education

Diploma (highest qualification)

SPM or equivalent

Tools

MS Office

Job description

EPF Malaysia is seeking a Compliance Investigator to ensure adherence to EPF Act, rules and regulations. The role conducts investigations on non-compliance, verifies salary records for accurate EPF contributions, and supports enforcement actions to protect members' retirement savings.

You will counsel employers, perform visits, review records, resolve disputes, and prepare case documents for proceedings. The position requires strong analytical skills, regulatory knowledge, and integrity, with