Inspector

EPF Malaysia; Petaling Jaya; On-site; MYR 50,000 - 84,000; Full time

Job summary

EPF Malaysia is seeking a Compliance Investigator to ensure adherence to EPF Act, rules and regulations. The role conducts investigations on non-compliance, verifies salary records for accurate EPF contributions, and supports enforcement actions to protect members' retirement savings.

You will counsel employers, perform visits, review records, resolve disputes, and prepare case documents for proceedings. The position requires strong analytical skills, regulatory knowledge, and integrity, with

Qualifications

• Diploma as highest qualification in Economics, Business Law, Public Administration, Accounting, Statistics, Mathematics or related field.
• SPM credits in Bahasa Malaysia and a pass in Bahasa Malaysia Oral Test (Ujian Lisan).
• Valid Malaysian Driver's License.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Excellent command of Bahasa Malaysia and English.

Responsibilities

• Counsel and educate employers on statutory obligations under the EPF Act and related regulations.
• Conduct field visits, inspections and investigations to verify employer compliance and records.
• Manage complaints, disputes and enquiries relating to EPF matters and ensure timely resolution.
• Conduct recovery activities for overdue EPF contributions.
• Review and assess employer records to verify accuracy of EPF contributions.
• Investigate non-compliance cases and recommend appropriate enforcement actions.
• Prepare investigation reports, case documentation and supporting evidence for enforcement proceedings.
• Collaborate with internal stakeholders to support enforcement actions.
• Analyse data to identify trends and areas requiring action.
• Provide guidance to employers on EPF products, policies and compliance requirements.
• Prepare and manage work schedules for visitation and inspection activities.

Skills

Analytical skills

Regulatory compliance

Interpersonal skills

Detail-oriented

Team player

Integrity

Education

Diploma (highest qualification)

SPM or equivalent

Tools

MS Office

Job description

Ensuring employer compliance and adherence to the Employees Provident Fund (EPF) Act, Rules and Regulations. The role involves conducting investigations on non-compliance cases, ensuring the accuracy of salary records to determine the correct EPF contributions, and supporting enforcement and legal actions when necessary to help members build a more secure retirement future through the protection of their contribution rights and retirement savings.

JOB RESPONSIBILITIES

• Counsel and educate employers on their statutory obligations under the EPF Act and related regulations.
• Conduct field visits, inspections and investigations to verify employer compliance and records.
• Manage complaints, disputes and enquiries relating to EPF matters and ensure timely resolution.
• Conduct recovery activities for overdue EPF contributions.
• Review and assess employer records to verify the accuracy of EPF contributions and identify potential non-compliance.
• Investigate non-compliance cases and recommend appropriate enforcement actions in accordance with established procedures.
• Prepare investigation reports, case documentation and supporting evidence for enforcement and legal proceedings.
• Collaborate with relevant internal stakeholders to support enforcement and legal actions against non-compliant employers.
• Analyse operational and case-related data to identify trends, discrepancies and areas requiring further action.
• Provide guidance to employers on EPF products, services, policies and compliance requirements.
• Prepare and manage work schedules for visitation, inspection and investigation activities.

JOB COMPETENCIES & SKILLS

• Good understanding of regulatory and compliance requirements, with the ability to apply relevant laws, regulations, policies and procedures in carrying out assigned duties.
• Good knowledge of EPF products, processes, systems and policies to support daily operations and respond to employer enquiries.
• Strong analytical skills with the ability to review, interpret and analyse data to identify discrepancies, trends and potential non-compliance.
• Ability to conduct inspections and investigations, assess non-compliance cases and recommend appropriate enforcement actions in accordance with established procedures.
• Ability to manage complaints, disputes and case-related matters professionally and ensure timely resolution.
• Good negotiation and interpersonal skills, with the ability to engage and educate employers on their compliance obligations.
• Organised and detail-oriented, with the ability to manage multiple tasks and meet deadlines.
• Strong integrity and professionalism in handling confidential information.
• Ability to work independently and as part of a team.

JOB REQUIREMENTS

• Possess a valid Malaysian Driver’s License.
• Possess Sijil Pelajaran Malaysia (SPM) or equivalent, with credits in relevant subjects including Bahasa Malaysia and a pass in the Bahasa Malaysia Oral Test (Ujian Lisan).
• Possess a Diploma in Economics, Business Law, Public Administration, Accounting, Statistics, Mathematics or a related field recognised by the Government from an accredited higher learning institution. Candidates must possess a Diploma as their highest academic qualification.
• Proficient in Microsoft Office applications, particularly Word, Excel and PowerPoint.
• Excellent command of spoken and written Bahasa Malaysia and English.
• Proficiency in additional languages will be an added advantage.

PLACEMENT

Peninsular Malaysia, Sabah and Sarawak

JOB STATUS

Permanent

All applications are strictly CONFIDENTIAL, and only shortlisted candidates will be called in for interview. Applications are deemed UNSUCCESSFUL if there is no feedback from the EPF 2 MONTHS after the closing date of advertisement.