Engineering Claims Adjuster – Growth & Global Impact

Crawford & Company Adjusters (Malaysia) Sdn Bhd; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Professional development

Global exposure

Inclusive team culture

Job summary

Crawford & Company Adjusters (Malaysia) Sdn Bhd is seeking an Engineering Adjuster in Kuala Lumpur to investigate complex loss events and assess damages. You will work closely with insurer clients and stakeholders, handling diverse cases with a focus on accuracy, professionalism, and timely reporting.

The role emphasizes understanding policy coverage, coordinating external experts, and maintaining high ethical standards while contributing to the growth of our claims team in Malaysia.

Qualifications

• Bachelor’s degree in engineering, accounting, finance or related discipline; Professional Insurance Qualification would be an added advantage.
• 1–2 years of relevant work experience.

Responsibilities

• Investigate loss events, establish facts, assess causation and damages.
• Draft clear client reports within agreed timelines.
• Manage claims within authority levels, SLAs, and KPIs; update claims system.
• Act as primary contact for insurer clients, intermediaries and claimants; respond to queries.
• Coordinate external experts and service providers to ensure timely delivery.
• Uphold ethics and integrity; promote insurer clients’ brands with professionalism.

Skills

Investigative skills

Judgment

Client communication

Education

Bachelor’s degree in engineering, accountancy, finance, or relevant discipline

Job description

Crawford & Company Adjusters (Malaysia) Sdn Bhd is seeking an Engineering Adjuster in Kuala Lumpur to investigate complex loss events and assess damages. You will work closely with insurer clients and stakeholders, handling diverse cases with a focus on accuracy, professionalism, and timely reporting.

The role emphasizes understanding policy coverage, coordinating external experts, and maintaining high ethical standards while contributing to the growth of our claims team in Malaysia.