Property & Engineering Claims Adjuster — Global Growth

Crawford & Company; Ipoh; On-site; MYR 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary and benefits

Job summary

Crawford & Company is seeking an Adjuster (Property and Engineering) to join our Ipoh, Perak team. You will investigate complex loss events, assess damages, and provide guidance on coverage issues while coordinating with insurers, intermediaries, and policyholders.

You will prepare comprehensive client reports, maintain accurate records in our claims system, and work within authority levels and SLAs. Fresh graduates with strong academics are welcome to apply, and you will grow in a global

Qualifications

• Bachelor's degree in Engineering, Accountancy, Finance, Insurance or a related discipline.
• Professional Insurance Qualification is an added advantage
• 1-2 years of relevant work experience.
• Fresh graduates with a strong academic background are welcome to apply.

Responsibilities

• Investigate reported loss events, establish facts, and assess causation and damages.
• Provide clear and timely advice on potential policy coverage issues.
• Manage reinstatement or rehabilitation assessments where applicable.
• Draft comprehensive and accurate client reports within agreed timelines.
• Regularly update and maintain the claims management system to ensure accurate information.
• Negotiate and resolve claims within established authority levels, SLAs, and KPIs.
• Act as a primary point of contact for insurer clients, intermediaries, policyholders, and third parties.
• Respond promptly and professionally to queries, delivering clear guidance.
• Coordinate and manage external experts, service providers, and contractors to ensure quality delivery.
• Uphold Crawford's ethics, values, and commitment to integrity.
• Promote insurer clients' brands with professionalism.

Education

Bachelor's Degree in Engineering, Accountancy, Finance,Insurance or a related discipline

Job description

Crawford & Company is seeking an Adjuster (Property and Engineering) to join our Ipoh, Perak team. You will investigate complex loss events, assess damages, and provide guidance on coverage issues while coordinating with insurers, intermediaries, and policyholders.

You will prepare comprehensive client reports, maintain accurate records in our claims system, and work within authority levels and SLAs. Fresh graduates with strong academics are welcome to apply, and you will grow in a global