Property Claims Investigator — Global Impact & Growth

Crawford Job Listings - Global; Malaysia; Sur place; MYR 61 000 - 100 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Global opportunities

Training & development

Inclusive culture

Résumé du poste

Crawford, a global leader in claims management with 80+ years of experience across 70 countries, is seeking an Adjuster (Property) to join our Kuala Lumpur team. You will investigate loss events, assess damages, and advise on policy coverage while coordinating with clients and stakeholders.

We value ownership, learning, and collaboration, offering growth within a global organization. A bachelor’s degree and 1–2 years of relevant experience are preferred.

Qualifications

• Bachelor’s degree in engineering, accountancy, finance, or related discipline; professional qualification is a plus.
• 1–2 years of relevant work experience.

Responsabilités

• Investigate reported loss events promptly, establish facts, and assess causation and damages.
• Provide clear guidance on potential policy coverage issues.
• Manage reinstatement or rehabilitation assessments where applicable.
• Draft comprehensive client reports within agreed timelines.
• Regularly update and maintain the claims management system with accurate information.
• Negotiate and resolve claims within authority, SLAs, and KPIs.
• Act as primary contact for insurer clients, intermediaries, policyholders and third parties.
• Respond promptly and professionally to queries with clear guidance.
• Coordinate external experts, service providers, and contractors for timely delivery.
• Uphold Crawford’s ethics, values and integrity; promote insurers’ brands.

Formation

Bachelor's degree in engineering, accountancy, finance, or other relevant discipline

Professional Insurance Qualification

Description du poste

Crawford, a global leader in claims management with 80+ years of experience across 70 countries, is seeking an Adjuster (Property) to join our Kuala Lumpur team. You will investigate loss events, assess damages, and advise on policy coverage while coordinating with clients and stakeholders.

We value ownership, learning, and collaboration, offering growth within a global organization. A bachelor’s degree and 1–2 years of relevant experience are preferred.