Technical Service Engineer

Cairnhill Metrology Group; Shah Alam; On-site; MYR 60,000 - 90,000; Full time

Job summary

Cairnhill Metrology Group in Shah Alam is seeking a Service Engineer for Industrial Metrology, Food & Pharma solutions. You will service a range of metrology equipment, perform installation, calibration, and preventive maintenance to ensure reliability and quality across customer sites.

The role requires a recognised engineering degree in Electrical/Electronic or Mechatronics, 3–5 years of relevant experience, and a valid car. Occasional travel within Malaysia or overseas is possible.

Qualifications

• Recognised Degree in Electrical and Electronic Engineering or Mechatronics.
• 3–5 years relevant service experience preferred; fresh graduates may apply.
• Willing to travel across Malaysia or overseas as required.
• Own car transport is required.
• Service mindset with ability to restore systems to operation quickly and efficiently.

Responsibilities

• Service the range of Industrial, Advanced and Portable Metrology sold for dimensional measurement, defects analysis, quality and reverse engineering.
• Install, commission, troubleshoot, repair, calibrate and perform preventive maintenance.
• Maintain timely CRM updates for team-wide follow-up and customer satisfaction.
• Report to Service or Branch Manager or as assigned.
• May support installations in other parts of Malaysia or overseas.

Skills

Electrical & Electronic Engineering

Mechatronics

Customer communication

Education

Degree in Electrical and Electronic Engineering

Mechatronics Engineering degree

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Cairnhill Metrology Group – Shah Alam, Selangor

We are a regional SME whose Vision is to be the trusted industrial metrology solutions provider of choice to our customers. Our Mission is to support our customers’ quests for safety, validation, reliability and quality with our solutions plus technical support throughout the solutions’ useful life. Our Values are summed up in “Do unt….

We are inviting qualified persons to join us, based in Shah Alam as:

SERVICE ENGINEER (INDUSTRIAL METROLOGY, FOOD & PHARMA INDUSTRIAL SOLUTIONS)

Responsibilities:

• Service the range of Industrial, Advanced and Portable Metrology that we sell for dimensional measurement, defects analysis, quality and reverse engineering. Service the range of in-line checkweighers, X-ray and metal detectors that we sell for automated weight, hazard point and quality control for food, pharma and industrial applications. This includes installing, commissioning, troubleshooting, repairs, preventive maintenance and calibrations.
• Perform work assignments efficiently and methodically, and in the course, also keep in touch with customers to actively improve customer satisfaction with us/our products.
• Update CRM on a timely and effective basis for team-wide follow-up and teamwork support.
• Report to the Service or Branch Manager or as assigned.
• At times, you may be required to support installations in other parts of Malaysia or overseas.

Pre-requisites:

• Recognised Degree in Electrical and Electronic Engineering, or Mechatronics Engineering.
• 3 to 5 years relevant working experience in service preferred fresh graduates are encouraged to apply.
• A “service heart” with good knowledge of instrumentation and deriving satisfaction in getting systems back into operations efficiently and effectively.
• An interest in metrology and quality as a deliverer of manufacturing competitiveness.
• A team player with strong interpersonal communication skills, high integrity and discipline.
• Have your own car transport.

The successful candidate can expect a competitive remuneration package with benefits.