End User Experience Engineer

Experian PLC; Malaysia; Hybrid; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Hybrid work arrangement

Inclusive paid leave

People-first workplace

Job summary

Experian PLC is seeking an End-user Experience Engineer to design and implement solutions for complex endpoint and desktop technology challenges. You will manage provisioning, deployment, updates, patching, and compliance using Microsoft Intune and Windows Autopilot, while strengthening security with WDAC and AppLocker.

You will automate operations with PowerShell, Python, and Azure services, monitor service health with Microsoft Graph, and provide Level 2/3 support to improve end-user

Qualifications

• Five+ years in enterprise endpoint management, desktop engineering, or endpoint security.
• Experience administering Microsoft Intune across device lifecycle, policy, apps, and compliance.
• Knowledge of endpoint security tech including Cloud PKI, WDAC, AppLocker, and device compliance frameworks.
• Experience automating endpoint operations and generating security/compliance reports.

Responsibilities

• Design and implement solutions for complex endpoint and desktop technology challenges.
• Manage endpoint services using Microsoft Intune and Windows Autopilot.
• Administer endpoint security policies to strengthen device security.
• Automate endpoint operations to reduce manual effort.
• Monitor service health and generate reports using Graph and Microsoft 365 tools.

Skills

Endpoint management

Desktop engineering

Endpoint security

PowerShell

Python

Microsoft 365

Tools

Microsoft Intune

Windows Autopilot

WDAC

AppLocker

Microsoft Graph

Azure Automation

Logic Apps

Azure Functions

Job description

• Schedule: Full Time

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.

Job Description

The End-user Experience Engineer designs and implements solutions for complex endpoint and desktop technology challenges. You will resolve issues across physical and virtual environments, define the desktop strategy, and improve performance, security, and service reliability. You will maintain and improve endpoint technologies and processes to deliver a consistent, secure, and reliable end-user experience.

What You'll Do Be Doing:

• You will manage endpoint services using Microsoft Intune and Windows Autopilot, covering device provisioning, application deployment, software updates, patching, and compliance.
• You will administer Microsoft Cloud PKI, Windows Defender Application Control, AppLocker, and endpoint compliance policies to strengthen device security.
• You will automate endpoint operations using PowerShell, Python, Azure Automation, Logic Apps, or Azure Functions to reduce manual effort.
• You will monitor Microsoft 365 and endpoint service health, performance, adoption, and compliance, producing reports through Microsoft Graph and reporting tools.
• You will provide Level 2 and Level 3 engineering support, resolve complex desktop issues, perform root-cause analysis, and recommend improvements to endpoint architecture, security, and user experience.

Qualifications

What We're Looking for:

• Minimum five years of enterprise experience in endpoint management, desktop engineering, or endpoint security.
• Experience administering Microsoft Intune across device lifecycle management, policy configuration, application deployment, and compliance.
• Knowledge of endpoint security technologies, including Microsoft Cloud PKI, WDAC, AppLocker, and device compliance frameworks.
• Experience automating endpoint operations and producing security or compliance reports using PowerShell, Python, Azure services, Microsoft Graph, or Microsoft 365 administration tools.

Additional Information

Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces 2025 (Fortune Global Top 25), Great Place To Work in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and affirmative action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

• Hybrid work arrangement: You will divide your time between working remotely and working from the office. You will work from the office at least two days per week. You and your manager will agree on your office days, taking business and client needs into consideration.
• Inclusive paid leave
• People-first and inclusive workplace