End User Experience Engineer

Experian Marketing Services (Malaysia) Sdn Bhd; Cyberjaya; Hybrid; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Great compensation package

Discretionary bonus plan

Annual paid leaves

Equal opportunity employer

Job summary

Experian Marketing Services (Malaysia) Sdn Bhd is seeking an End User Experience Engineer to design, develop, and install desktop solutions, ensuring a consistent user experience across local and virtual environments.

The role focuses on managing endpoint services with Microsoft Intune and Autopilot, implementing security controls like WDAC and AppLocker, and building automation using PowerShell, Python, and Azure tools to boost efficiency and security.

Qualifications

• 5+ years of experience in endpoint management, desktop engineering, or endpoint security within enterprise environments.
• Hands-on experience administering Microsoft Intune, including device lifecycle management and policy configuration.
• Experience designing Windows Autopilot zero-touch deployment solutions.
• Knowledge of endpoint security tech: WDAC, AppLocker, and device compliance frameworks.
• Experience automating with PowerShell, Python, Azure Automation, Logic Apps or similar.
• Experience generating operational/security/compliance reports with Microsoft Graph and related tools.

Responsibilities

• Manage and optimize endpoint services using Microsoft Intune, Autopilot, and related endpoint management technologies.
• Support endpoint security initiatives through administration of Cloud PKI, WDAC, AppLocker, and compliance policies.
• Develop and maintain automation solutions to improve efficiency and reduce manual effort.
• Monitor health and compliance of Microsoft 365 and endpoint services, producing reports.
• Provide Level 2/3 engineering support for desktop platforms, investigate complex issues, and propose improvements.

Skills

Endpoint management

Microsoft Intune

Windows Autopilot

WDAC

AppLocker

PowerShell

Python

Azure Automation

Logic Apps

Azure Functions

Microsoft Graph

Job description

Experian Marketing Services (Malaysia) Sdn Bhd 4.0 View all jobs

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.

Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Amendative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Job Description

The End User Experience Engineer creates, develops, and installs solutions to complex technical, procedural, and logistical problems, providing expertise for the end user experience and desktop services. The ideal candidate performs complex diagnostics to resolve problems related to the desktop environment and relies upon technology best practices and research findings to improve desktop performance for local and virtual environments. The person in this role develops the desktop strategy and maintains processes and technologies that deliver a consistent end user experience and provides IT solutions and services.

What You'll Do

• Manage and optimize endpoint services using Microsoft Intune, Autopilot, and related endpoint management technologies, including device provisioning, application deployment, software updates, patch management, and compliance monitoring.
• Support endpoint security initiatives through the administration of Microsoft Cloud PKI, Windows Defender Application Control (WDAC), AppLocker, and endpoint compliance policies.
• Develop and maintain automation solutions using Azure Automation, Logic Apps, Azure Functions, PowerShell, Python, or similar technologies to improve operational efficiency and reduce manual effort.
• Monitor the health, performance, adoption, and compliance of Microsoft 365 and endpoint services, producing operational and security reports using Microsoft Graph and other reporting tools.
• Provide Level 2 and Level 3 engineering support for desktop platforms, investigate complex technical issues, perform root cause analysis, and recommend improvements to endpoint architecture, security posture, and user experience.

Qualifications

What We're Looking for

• Minimum 5 years of experience in endpoint management, desktop engineering, or endpoint security within enterprise environments.
• Hands‑on experience administering Microsoft Intune, including device lifecycle management, policy configuration, application deployment, and compliance management.
• Experience designing, implementing, and supporting Windows Autopilot zero‑touch deployment solutions.
• Knowledge of endpoint security technologies, including Microsoft Cloud PKI, Windows Defender Application Control (WDAC), AppLocker, and device compliance frameworks.
• Experience developing automation solutions using PowerShell, Python, Azure Automation, Azure Functions, Logic Apps, or similar technologies.
• Experience generating operational, security, or compliance reporting using Microsoft Graph, Microsoft 365 administration tools, or comparable platforms.

Additional Information

• Great compensation package and discretionary bonus plan
• Annual paid leaves
• Experian is an equal opportunities employe

#LI-Hybrid

Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address.

Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process.

Experian Careers - Creating a better tomorrow together

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Information Technology Services 101-1,000 employees

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries. Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few.

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries. Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few.

Be careful This job ad has not been subjected to our hirer verification process. Proceed cautiously and do your own checks before providing any personal information. Learn how to protect yourself Report this job ad To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.

Researching careers? Find all the information and tips you need on career advice.