End User Experience Engineer

Experian; Selangor; Hybrid; MYR 90,000 - 140,000; Full time

Benefits offered by this job

Great compensation package

Discretionary bonus

Hybrid work

Annual leaves

Equal opportunities employer

Job summary

Experian is seeking an End User Experience Engineer to design, implement and support endpoint solutions in hybrid environments in Malaysia. You will optimize desktop and endpoint services, leveraging Intune, Autopilot and security controls to deliver a reliable user experience.

The role focuses on incident resolution, automation, and collaboration with IT teams to improve performance and security across local and cloud-based endpoints.

Qualifications

• Minimum 5 years of experience in endpoint management, desktop engineering, or endpoint security.
• Hands-on experience with Microsoft Intune including device lifecycle management, policy configuration, application deployment, and compliance management.
• Experience designing, implementing, and supporting Windows Autopilot zero-touch deployment solutions.
• Knowledge of endpoint security technologies including Microsoft Cloud PKI, WDAC, AppLocker, and device compliance frameworks.
• Experience developing automation solutions using PowerShell, Python, Azure Automation, Logic Apps, or similar technologies.

Responsibilities

• Manage endpoint services with Intune and Autopilot: provisioning, deployment, updates, patching, and compliance.
• Support endpoint security using WDAC, AppLocker, and cloud PKI.
• Develop automation to improve efficiency using PowerShell, Python, and Azure services.
• Monitor health and security of Microsoft 365 and endpoints; produce operational and security reports.

Skills

Endpoint management

Microsoft Intune

Autopilot

WDAC

AppLocker

PowerShell

Python

Azure Automation

Tools

Azure Automation

Logic Apps

Azure Functions

Job description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.

Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affitleve Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

The End User Experience Engineer creates, develops, and installs solutions to complex technical, procedural, and logistical problems, providing expertise for the end user experience and desktop services. The ideal candidate performs complex diagnostics to resolve problems related to the desktop environment and relies upon technology best practices and research findings to improve desktop performance for local and virtual environments. The person in this role develops the desktop strategy and maintains processes and technologies that deliver a consistent end user experience and provides IT solutions and services.

What You'll Do

• Manage and optimize endpoint services using Microsoft Intune, Autopilot, and related endpoint management technologies, including device provisioning, application deployment, software updates, patch management, and compliance monitoring.
• Support endpoint security initiatives through the administration of Microsoft Cloud PKI, Windows Defender Application Control (WDAC), AppLocker, and endpoint compliance policies.
• Develop and maintain automation solutions using Azure Automation, Logic Apps, Azure Functions, PowerShell, Python, or similar technologies to improve operational efficiency and reduce manual effort.
• Monitor the health, performance, adoption, and compliance of Microsoft 365 and endpoint services, producing operational and security reports using Microsoft Graph and other reporting tools.
• Provide Level 2 and Level 3 engineering support for desktop platforms, investigate complex technical issues, perform root cause analysis, and recommend improvements to endpoint architecture, security posture, and user experience.

What We're Looking for

• Minimum 5 years of experience in endpoint management, desktop engineering, or endpoint security within enterprise environments.
• Hands-on experience administering Microsoft Intune, including device lifecycle management, policy configuration, application deployment, and compliance management.
• Experience designing, implementing, and supporting Windows Autopilot zero-touch deployment solutions.
• Knowledge of endpoint security technologies, including Microsoft Cloud PKI, Windows Defender Application Control (WDAC), AppLocker, and device compliance frameworks.
• Experience developing automation solutions using PowerShell, Python, Azure Automation, Azure Functions, Logic Apps, or similar technologies.
• Experience generating operational, security, or compliance reporting using Microsoft Graph, Microsoft 365 administration tools, or comparable platforms.

Benefits/Perks:

• Great compensation package and discretionary bonus plan
• Hybrid work arrangement (remote/in-office role)
• Annual paid leaves
• Experian is an equal opportunities employe

#LI-Hybrid

Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address.

Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process.

Experian Careers - Creating a better tomorrow together