End User Experience Engineer — Hybrid Role with Automation

Experian Group; Cyberjaya; Hybrid; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Great compensation package

Hybrid work arrangement

Annual paid leaves

Equal opportunities employer

Job summary

Experian is seeking an End User Experience Engineer in Cyberjaya to create, develop, and install desktop solutions, delivering a consistent end-user experience across local and virtual environments. The role focuses on optimizing endpoint services and driving improvements for performance and security.

The successful candidate will lead automation and endpoint-management initiatives using Intune, Autopilot, WDAC, AppLocker, and Microsoft 365 tools, while providing Level 2/3 support and

Qualifications

• 5+ years of experience in endpoint management, desktop engineering, or endpoint security within enterprise environments.
• Hands-on experience administering Microsoft Intune, including device lifecycle management, policy configuration, application deployment, and compliance management.
• Experience designing, implementing, and supporting Windows Autopilot zero-touch deployment solutions.
• Knowledge of endpoint security technologies, including Microsoft Cloud PKI, Windows Defender Application Control (WDAC), AppLocker, and device compliance frameworks.
• Experience developing automation solutions using PowerShell, Python, Azure Automation, Azure Functions, Logic Apps, or similar technologies.
• Experience generating operational, security, or compliance reporting using Microsoft Graph, Microsoft 365 administration tools, or comparable platforms.

Responsibilities

• Manage and optimize endpoint services using Microsoft Intune, Autopilot, and related endpoint management technologies, including device provisioning, application deployment, software updates, patch management, and compliance monitoring.
• Support endpoint security initiatives through the administration of Microsoft Cloud PKI, WDAC, AppLocker, and endpoint compliance policies.
• Develop and maintain automation solutions using Azure Automation, Logic Apps, Azure Functions, PowerShell, Python, or similar technologies to improve operational efficiency and reduce manual effort.
• Monitor the health, performance, adoption, and compliance of Microsoft 365 and endpoint services, producing operational and security reports using Microsoft Graph and other reporting tools.
• Provide Level 2 and Level 3 engineering support for desktop platforms, investigate complex technical issues, perform root cause analysis, and recommend improvements to endpoint architecture, security posture, and user experience.

Skills

Endpoint management

Tools

Microsoft Intune

Windows Autopilot

WDAC

AppLocker

Microsoft Graph

PowerShell

Python

Azure Automation

Azure Functions

Logic Apps

Microsoft 365

Reporting tools

Job description

Experian is seeking an End User Experience Engineer in Cyberjaya to create, develop, and install desktop solutions, delivering a consistent end-user experience across local and virtual environments. The role focuses on optimizing endpoint services and driving improvements for performance and security.

The successful candidate will lead automation and endpoint-management initiatives using Intune, Autopilot, WDAC, AppLocker, and Microsoft 365 tools, while providing Level 2/3 support and